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Make sure that Anasuya has been removed from fdcsupport@ alias
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Hi! This was a ticket from Zendesk.

Since OIT does not handle this email group, I'd forward it to you guys. Winifred Olliff requested that, they want to remove asengupta from the fdcsupport@wikimedia.org. Anasuya is not employee anymore and they are receiving bounce backs to their email. \\

Thanks!
Ralph

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Aklapper renamed this task from Would you please check that Anasuya's been removed from FDC support? to Make sure that Anasuya has been removed from fdcsupport@ alias.Apr 7 2015, 12:05 PM
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Hi,

i removed her from the alias. This is how it looks now:

fdcsupport: wolliff, klove

Best,

Daniel

P.S. In the past we used to get (automated?) emails from Julie when somebody was offboarded (i think part of https://office.wikimedia.org/wiki/VerboseOffboard or a similar page on office wiki) but these mails appear to have stopped, so we don't have a mechanism anymore that triggers offboarding process in ops to prevent bounces like this.