=== Usability test
Testing script: https://docs.google.com/document/d/1sWUs9HFPwR4wP2Tb1h6LM38yNCPYfpgS3o1uz4yiiPI/edit#
Clickable prototype: https://wikimedia.invisionapp.com/share/BZTUWXU3E95
===Testing goals
The primary goals of this study are to gain insights on the following aspects of the computer-aided depicts tagging tool:
Identify usability improvements the tag review flow
Gauge the user’s impression of suggested tags
Measure the understanding of the benefits of this feature
===Research questions
//First impressions and general understanding of depicts tags//
- Are the provided onboarding screens sufficient for understanding this tool?
- Can users successfully describe what the difference is between “Uploads” and “Popular images” in the navigation?
- What are external users’ first impressions of computer-suggested tags?
//Performing key tasks//
- Can users perform the task of confirming and rejecting tags?
- Can users successfully ignore a tag if they are unsure whether to add it?
- Can users successfully undo a confirmed or a rejected tag?
- Can users successfully “zoom” in on an image and get back to the tagging tool?
- Do they have difficulty performing the overall task?
//Gauging general sentiment//
- Do users find reviewing tags to be friendly and easy to use?
- Is the quality and appropriateness of tags acceptable for users?
- Do users feel the need to confirm tags before publishing changes?
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===Findings from prototype v1
====//Onboarding screen//
✅ All users had a correct understanding of the information on the onboarding page
✏️ Two users wondered if they will be able to manually add tags
====//Personal uploads vs popular//
✅ Five users correctly guessed that Personal uploads meant a user’s uploads
✅ Three users correctly guessed that Popular meant uploads by others
❌ One user incorrectly guessed that Popular meant a brand or popular seller
❌ One user incorrectly guessed that Popular meant what’s important right now on social media or things that are being currently searched for
====//Tags: first impression//
✅ All users correctly guessed that tapping on the ‘X’ of each tag would reject those tags
✅ Three users correctly guessed that they could manually tap a tag for approval
✏️ Two users thought that they’d approve the tags by just publishing them (and rejecting ones they didn’t want)
✏️ Two users wanted to be able to add their own tags and thought that was missing
✏️ One user noted that, based on the onboarding screen mentioning it, that they were expecting an ignore option
❌ One user incorrectly thought that tapping on a tag would show a different suggestion
====//Skipping images//
✅ All users correctly guessed that skipping images would take them to the next image
✅ Three users had no expectation that they’d see a skipped image again
✏️ Two users hoped they would see skipped images either “down the road” or in some “skipped images” area
====//Zooming in and getting more info//
✅ All users correctly guessed that tapping on the image would open up the image in a larger view
✅ All users correctly guessed “Details” would take them to a page that gave them media info (size, format, uploader, etc.)
====//Unfamiliar tags//
✏️ Four users would ‘X’ out a tag if they were unfamiliar with it
✏️ One user would google the name of any tag if they were unfamiliar with it
====//Interacting with tags//
✅ All users were able to successfully confirm a tag
✅ All users were able to successfully reject a tag
✅ All users were able to successfully undo a rejected tag
====//Publishing//
✅ All users correctly guessed what would happen if they were to publish the tags they reviewed
====//Finalizing tags before publishing//
✅ All users correctly guessed what this screen is for (confirming tags before publishing)
✏️ Two users stated that they would prefer to see the image on the Confirm screen
✏️ One user did not expect this screen and thought it would be sufficient to double-check their own work on the tagging screen
❌ One user didn’t like the layout of this screen as it didn’t fit the previous one
====//Cleared queue//
✅ Four users guessed that tapping Tag popular images would enable them to tag images uploaded by others
✏️ Two users thought it would be good to be prompted to upload more images
✏️ Two users thought it would be useful to see the work they had already done on this screen
✏️ One user hoped that Popular images could suggest similar images to the ones they uploaded, since they would likely be more informed about those particular types of images
✏️ One user thought that this screen needed more color
❌ One user thought popular meant what was trending that week
===Suggested updates
====//Onboarding screen//
- Iterate on stand-in graphic
====//Tag interaction//
- Since users mostly treated unfamiliar tags by rejecting (vs ignoring) them, consider simplifying the interaction to only suggested and confirmed tags. This would mean removing the X's, and tapping on a tag will either confirm it, and tapping a confirmed tag would unconfirm it (making it suggested again)
====//Confirmation screen//
- Add image to Confirmation screen
- If tag interaction is simplified, include only confirmed tags on this screen
====//Cleared queue//
- Iterate on stand-in graphic
- Consider one of the following as a secondary CTA:
-- link to user's Uploads page
-- link to user's Contributions page
-- CTA to upload more images