Change Details

I was hesitant to submit this bug, because I can't replicate it, but 3 different users reported the bug to me. **Steps to replicate the issue** (include links if applicable): This is the steps the users in question had, I wasn't able to replicate * Log in and register in https://isa.toolforge.org/campaigns/230 * Try to add a Structured Data, enter a SD you know exists, for example Yogyakarta (Q3741) * "The results could not be loaded" * I have suggested to use Wi-Fi and mobile data, the results are the same for 3 reporters. * A couple days later, one user was able to add SD, one was still unable, and one didn't report back. **What happens?**: I think the only similarities are the 3 of them are relatively new users, but some has several hundreds edits already, although not that much in Commons. **What should have happened instead?**: What are the hidden prerequisites that trigger the error "The results could not be loaded"? Is it editcounts? If so, then please make it clear what's the minimum amount of edits are permitted to use ISA. **Software version** (skip for WMF-hosted wikis like Wikipedia): **Other information** (browser name/version, screenshots, etc.):

I was hesitant to submit this bug, because I can't replicate it, but 3 different users reported the bug to me. **Steps to replicate the issue** (include links if applicable): This is the steps the users in question had, I wasn't able to replicate * Log in and register in https://isa.toolforge.org/campaigns/230 * Try to add a Structured Data, enter a SD you know exists, for example Yogyakarta (Q3741), and many others. * "The results could not be loaded" * I have suggested them to switch between Wi-Fi and mobile data, and try again; but the results are the same for 3 reporters. * A couple days later, one user was able to add SD, one was still unable, and one didn't report back. **What happens?**: I think the only similarities are the 3 of them are relatively new users, but some has several hundreds edits already, although not that much in Commons. BUT, I tried joining the campaign and editing as one of my alt low-edit account, and I can add them just fine. So I'm not 100% sure that editcounts is the main culprit here. **What should have happened instead?**: What are the hidden prerequisites that trigger the error "The results could not be loaded"? Is it editcounts? If so, then please make it clear what's the minimum amount of edits are permitted to use ISA. The error should be more specific. Why can't it be loaded? It's confusing people as if they entered wrong keywords, or wrong language, etc. **Software version** (skip for WMF-hosted wikis like Wikipedia): **Other information** (browser name/version, screenshots, etc.):

I was hesitant to submit this bug, because I can't replicate it, but 3 different users reported the bug to me. **Steps to replicate the issue** (include links if applicable): This is the steps the users in question had, I wasn't able to replicate * Log in and register in https://isa.toolforge.org/campaigns/230 * Try to add a Structured Data, enter a SD you know exists, for example Yogyakarta (Q3741), and many others. * "The results could not be loaded" * I have suggested to usethem to switch between Wi-Fi and mobile data, and try again; but the results are the same for 3 reporters. * A couple days later, one user was able to add SD, one was still unable, and one didn't report back. **What happens?**: I think the only similarities are the 3 of them are relatively new users, but some has several hundreds edits already, although not that much in Commons. BUT, I tried joining the campaign and editing as one of my alt low-edit account, and I can add them just fine. So I'm not 100% sure that editcounts is the main culprit here. **What should have happened instead?**: What are the hidden prerequisites that trigger the error "The results could not be loaded"? Is it editcounts? If so, then please make it clear what's the minimum amount of edits are permitted to use ISA. The error should be more specific. Why can't it be loaded? It's confusing people as if they entered wrong keywords, or wrong language, etc. **Software version** (skip for WMF-hosted wikis like Wikipedia): **Other information** (browser name/version, screenshots, etc.):