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Survey Support Desk Q4 FY23-24
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Description

The Q4 Survey Support Desk goals are to:

  • Qualtrics renewal
  • LimeSurvey version 6 transition
  • Continue supporting CentralNotice survey requests
    • Clarify guideline responsibilities with Community Growth

Related Objects

Event Timeline

Weekly updates: no major updates this week :)

Weekly updates:

  • Met with Qualtrics rep for renewal discussion, should receive some quotes early next week
  • CentralNotice: WMMX has finalized their survey revision from last Q and I've given approval to proceed :)

Weekly updates (well, a couple weeks of updates, apologies!):

  • Coordinated with staff who have live surveys, I will be updating LimeSurvey to version 6 on Monday the 20th at 9AM UTC (should only take 5 minutes for the update)
  • Met again with Qualtrics rep to get different quotes, awaiting on team leadership to decide on which we want to proceed with and we can submit the request
  • CentralNotice: quick review of Hubs research survey for LATC/Wikimedistas de Uruguay

Weekly updates:

  • LimeSurvey has been upgraded to Version 6 (with a bug found in one survey which seems to have resulted from being copied). Staff with active surveys have been informed to check their surveys before re-starting data collection.
  • Final quote has been requested from Qualtrics for submission to F&A
  • WMDE has requested support with their wikidata survey, I will meet with them on 30 May and have shared translations for requested questions from Community Insights
  • Assisted Movement Comms with how to present and work with jawiki feedback survey conducted recently

Weekly updates:

  • No major updates, met with WMDE to consult on their wikidata survey
  • Awaiting quote from Qualtrics for submission to F&A