Page MenuHomePhabricator

Survey Support Desk FY 2023-2024
Open, Needs TriagePublic

Description

This epic task is for tracking survey support provided by the Research team to other teams and community members in FY23-24.

Workflow: create subtasks of this epic for each support project which can be closed and tracked here.

Event Timeline

TAndic changed the task status from Open to In Progress.Sep 8 2023, 2:55 PM
TAndic created this task.
TAndic added a subscriber: CMyrick-WMF.
TAndic changed the task status from In Progress to Open.Sep 8 2023, 3:15 PM

@TAndic for requests from outside of Wikimedia Foundation (community or affiliates), what is the best way to surface them to you? (right now I'm using a mix of bcc-ing you in some emails in case you have bandwidth to reach out if you can. I wonder if I can/should do something differently.)

Hi @leila, thanks for this -- for now I think the best way would be to route them to email surveys@ and ask them to share as much context as they can:

  • their survey project goal
  • timeline
  • their project meta/wiki page
  • the survey draft ideally in a google document where we can comment
  • how they plan to collect responses
  • whether they've made a privacy statement

Any organizers, affiliates, or user groups are always welcome to reach out to surveys@; if it's a large-impact survey we may ask to meet with them, or if it's a smaller project we'll just give our quick feedback and make sure they have all the components they need. Let them know it may take us a few days to respond, but we'll triage and try our best to help out :)

Of note: We have not worked with many non-wiki-affiliated external researchers, so that may better go through the team as the risks and impact are different than what our community members are working towards.