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Create Contact page for Ombuds commission at Meta-Wiki
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Description

Members of Ombuds commission have discussed and decided to request creation of a form where all Ombuds cases should be placed. All cases are currently opened by e-mail sent to "cu-ombuds-l@lists.wikimedia.org", by using third party software. There is no other way of contacting Ombuds using Wikimedia means. Its usual that messages won't provide links, nor mention users involved and lack other important information. We plan to reduce this issue with the form.

Its model should be similar with the form used by Stewards, but with specific parameters to better fit the OC needs. In this draft, you will find the parameters we would like to see when creating the form.

It is intended to make the description of cases more straightforward and reduce the commission's workload, which usually spends much of its time collecting links, trying to better understand the problem pointed out and the solutions sought.

Link proposed: https://meta.wikimedia.org/wiki/Special:Contact/Ombuds_commission
Mail address: cu-ombuds-l@lists.wikimedia.org
Role account created (if needed): https://meta.wikimedia.org/w/index.php?title=User:Ombuds_commission

Thanks in advance. If there is any issue or question, feel free to ask.

Event Timeline

Aklapper renamed this task from Contact page for Ombuds comission at Meta-Wiki to Create Contact page for Ombuds commission at Meta-Wiki.Jan 12 2021, 9:05 PM

@Teles All other form names are lowercase and only one word long, like movecomsignup. Would be ombudscommission okay as well?

@Teles All other form names are lowercase and only one word long, like movecomsignup. Would be ombudscommission okay as well?

It’s fine by me.

Change 655786 had a related patch set uploaded (by Luke081515; owner: Luke081515):
[operations/mediawiki-config@master] Create Contact page for Ombuds commission at Meta-Wiki

https://gerrit.wikimedia.org/r/655786

@Teles I've used rows = 10 now for the most fields, which is the size of the description box here so that the form all in all don't gets too big. For involved users and affected accounts I used 5 now since I'd suspect that the list is usually shorter than a description of the case. If not, please let me know. I will not also add the relevant systemmessages and it would be nice if you or your colleagues can also add a userpage to the role account, but that's not technically required :). Not sure if a disclaimer is needed on this form btw, I did not add it currently since it was not mentioned.

Change 655789 had a related patch set uploaded (by Luke081515; owner: Luke081515):
[mediawiki/extensions/WikimediaMessages@master] Create Contact page for Ombuds commission at Meta-Wiki

https://gerrit.wikimedia.org/r/655789

Luke081515 moved this task from Backlog to To deploy on the Wikimedia-Site-requests board.

@Teles I've used rows = 10 now for the most fields, which is the size of the description box here so that the form all in all don't gets too big. For involved users and affected accounts I used 5 now since I'd suspect that the list is usually shorter than a description of the case. If not, please let me know. I will not also add the relevant systemmessages and it would be nice if you or your colleagues can also add a userpage to the role account, but that's not technically required :). Not sure if a disclaimer is needed on this form btw, I did not add it currently since it was not mentioned.

Regarding the disclaimer, I think you can use the same one used at the Stewards’ form changing “Stewards” to “Ombuds commission”.

All the rest seems to be fine! Thank you!

Change 655789 merged by jenkins-bot:
[mediawiki/extensions/WikimediaMessages@master] Create Contact page for Ombuds commission at Meta-Wiki

https://gerrit.wikimedia.org/r/655789

So, this has to wait for wmf.27 to be deployed (at least to meta, but preferably everywhere). That should happen during the next week.

Change 656254 had a related patch set uploaded (by Luke081515; owner: Luke081515):
[mediawiki/extensions/WikimediaMessages@master] Create disclaimer message for ombuds contact form

https://gerrit.wikimedia.org/r/656254

@Teles I've used rows = 10 now for the most fields, which is the size of the description box here so that the form all in all don't gets too big. For involved users and affected accounts I used 5 now since I'd suspect that the list is usually shorter than a description of the case. If not, please let me know. I will not also add the relevant systemmessages and it would be nice if you or your colleagues can also add a userpage to the role account, but that's not technically required :). Not sure if a disclaimer is needed on this form btw, I did not add it currently since it was not mentioned.

Regarding the disclaimer, I think you can use the same one used at the Stewards’ form changing “Stewards” to “Ombuds commission”.

All the rest seems to be fine! Thank you!

Done, adjusted the remaining patch and added a new one for the message.

Change 656254 merged by jenkins-bot:
[mediawiki/extensions/WikimediaMessages@master] Create disclaimer message for ombuds contact form

https://gerrit.wikimedia.org/r/656254

FYI: wmf.27 was deployed, this can be done early next week.

Change 655786 merged by jenkins-bot:
[operations/mediawiki-config@master] Create Contact page for Ombuds commission at Meta-Wiki

https://gerrit.wikimedia.org/r/655786

Mentioned in SAL (#wikimedia-operations) [2021-01-25T12:41:27Z] <urbanecm@deploy1001> Synchronized wmf-config/MetaContactPages.php: 7a6a60fcaa635a8f891a6d09f3611f8620490497: Create Contact page for Ombuds commission at Meta-Wiki (T271828) (duration: 01m 00s)

Should be done! I sent you all a message via that new form. Text should be:

Explain what has happened:: N/A
Provide URLs to the wiki actions or pages:: N/A
In a few words, explain what wiki policy was violated:: N/A
What users are you complaining about? Provide their wiki usernames:: N/A
Which accounts are affected by this complaint? If nobody else than you was affected, you can skip this field.: N/A
What solution would you propose? What are your expectations from the commission?: N/A
Add any other information that you believe to be relevant for the understanding of this case.: this is a test message sent via https://meta.wikimedia.org/wiki/Special:Contact/ombudscommission. Please confirm receipt :).

Please let me know if anything should be changed.

That's awesome! Thanks everyone!