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Maniphest T171183

Degraded RAID on ms-be1016
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Description

  • Reenable event handler once this is resolved

TASK AUTO-GENERATED by Nagios/Icinga RAID event handler

A degraded RAID (hpssacli) was detected on host ms-be1016. An automatic snapshot of the current RAID status is attached below.

Please sync with the service owner to find the appropriate time window before actually replacing any failed hardware.

CRITICAL: Slot 1: OK: 1I:1:5, 1I:1:6, 1I:1:7, 1I:1:8, 1I:1:1, 1I:1:2, 1I:1:3, 1I:1:4, 2I:2:1, 2I:2:2, 2I:2:3, 2I:2:4, 2I:4:1, 2I:4:2 - Controller: OK - Cache: Permanently Disabled - Cable Error - Battery/Capacitor: Recharging

Smart Array P840 in Slot 1

   array A

      Logical Drive: 1
         Size: 2.7 TB
         Fault Tolerance: 0
         Heads: 255
         Sectors Per Track: 32
         Cylinders: 65535
         Strip Size: 256 KB
         Full Stripe Size: 256 KB
         Status: OK
         Caching:  Enabled
         Unique Identifier: 600508B1001C55499A4F54F7C0145DFD
         Disk Name: /dev/sdc 
         Mount Points: /srv/swift-storage/sdc1 2.7 TB Partition Number 2
         OS Status: LOCKED
         Logical Drive Label: 0076AC50PDNNF0ARH7Z0QDF309
         Drive Type: Data
         LD Acceleration Method: Controller Cache

   array B

      Logical Drive: 2
         Size: 2.7 TB
         Fault Tolerance: 0
         Heads: 255
         Sectors Per Track: 32
         Cylinders: 65535
         Strip Size: 256 KB
         Full Stripe Size: 256 KB
         Status: OK
         Caching:  Enabled
         Unique Identifier: 600508B1001C2655993D3BF1AA2A3E23
         Disk Name: /dev/sdd 
         Mount Points: /srv/swift-storage/sdd1 2.7 TB Partition Number 2
         OS Status: LOCKED
         Logical Drive Label: 0476AC53PDNNF0ARH7Z0QDA548
         Drive Type: Data
         LD Acceleration Method: Controller Cache

   array C

      Logical Drive: 3
         Size: 2.7 TB
         Fault Tolerance: 0
         Heads: 255
         Sectors Per Track: 32
         Cylinders: 65535
         Strip Size: 256 KB
         Full Stripe Size: 256 KB
         Status: OK
         Caching:  Enabled
         Unique Identifier: 600508B1001C566E6026D494123E2B85
         Disk Name: /dev/sde 
         Mount Points: /srv/swift-storage/sde1 2.7 TB Partition Number 2
         OS Status: LOCKED
         Logical Drive Label: 0876AC55PDNNF0ARH7Z0QD52CE
         Drive Type: Data
         LD Acceleration Method: Controller Cache

   array D

      Logical Drive: 4
         Size: 2.7 TB
         Fault Tolerance: 0
         Heads: 255
         Sectors Per Track: 32
         Cylinders: 65535
         Strip Size: 256 KB
         Full Stripe Size: 256 KB
         Status: OK
         Caching:  Enabled
         Unique Identifier: 600508B1001CC13140D79E63A71B8C06
         Disk Name: /dev/sdf 
         Mount Points: /srv/swift-storage/sdf1 2.7 TB Partition Number 2
         OS Status: LOCKED
         Logical Drive Label: 0C76AC57PDNNF0ARH7Z0QD208D
         Drive Type: Data
         LD Acceleration Method: Controller Cache

   array E

      Logical Drive: 5
         Size: 2.7 TB
         Fault Tolerance: 0
         Heads: 255
         Sectors Per Track: 32
         Cylinders: 65535
         Strip Size: 256 KB
         Full Stripe Size: 256 KB
         Status: OK
         Caching:  Enabled
         Unique Identifier: 600508B1001C82E31F9EA24D4799F720
         Disk Name: /dev/sdg 
         Mount Points: /srv/swift-storage/sdg1 2.7 TB Partition Number 2
         OS Status: LOCKED
         Logical Drive Label: 1076AC5APDNNF0ARH7Z0QDF320
         Drive Type: Data
         LD Acceleration Method: Controller Cache

   array F

      Logical Drive: 6
         Size: 2.7 TB
         Fault Tolerance: 0
         Heads: 255
         Sectors Per Track: 32
         Cylinders: 65535
         Strip Size: 256 KB
         Full Stripe Size: 256 KB
         Status: OK
         Caching:  Enabled
         Unique Identifier: 600508B1001C6FCD39772D98C1D34763
         Disk Name: /dev/sdh 
         Mount Points: /srv/swift-storage/sdh1 2.7 TB Partition Number 2
         OS Status: LOCKED
         Logical Drive Label: 1476AC5CPDNNF0ARH7Z0QDDF89
         Drive Type: Data
         LD Acceleration Method: Controller Cache

   array G

      Logical Drive: 7
         Size: 2.7 TB
         Fault Tolerance: 0
         Heads: 255
         Sectors Per Track: 32
         Cylinders: 65535
         Strip Size: 256 KB
         Full Stripe Size: 256 KB
         Status: OK
         Caching:  Enabled
         Unique Identifier: 600508B1001CE9D46F6B652531FC2EB3
         Disk Name: /dev/sdi 
         Mount Points: /srv/swift-storage/sdi1 2.7 TB Partition Number 2
         OS Status: LOCKED
         Logical Drive Label: 1876AC5FPDNNF0ARH7Z0QDB61D
         Drive Type: Data
         LD Acceleration Method: Controller Cache

   array H

      Logical Drive: 8
         Size: 2.7 TB
         Fault Tolerance: 0
         Heads: 255
         Sectors Per Track: 32
         Cylinders: 65535
         Strip Size: 256 KB
         Full Stripe Size: 256 KB
         Status: OK
         Caching:  Enabled
         Unique Identifier: 600508B1001CD65B0FF95079865FB494
         Disk Name: /dev/sdj 
         Mount Points: /srv/swift-storage/sdj1 2.7 TB Partition Number 2
         OS Status: LOCKED
         Logical Drive Label: 1C76AC62PDNNF0ARH7Z0QD9893
         Drive Type: Data
         LD Acceleration Method: Controller Cache

   array I

      Logical Drive: 9
         Size: 2.7 TB
         Fault Tolerance: 0
         Heads: 255
         Sectors Per Track: 32
         Cylinders: 65535
         Strip Size: 256 KB
         Full Stripe Size: 256 KB
         Status: OK
         Caching:  Enabled
         Unique Identifier: 600508B1001C0AF7AD66119F2E11D667
         Disk Name: /dev/sdk 
         Mount Points: /srv/swift-storage/sdk1 2.7 TB Partition Number 2
         OS Status: LOCKED
         Logical Drive Label: 2076AC64PDNNF0ARH7Z0QD7891
         Drive Type: Data
         LD Acceleration Method: Controller Cache

   array J

      Logical Drive: 10
         Size: 2.7 TB
         Fault Tolerance: 0
         Heads: 255
         Sectors Per Track: 32
         Cylinders: 65535
         Strip Size: 256 KB
         Full Stripe Size: 256 KB
         Status: OK
         Caching:  Enabled
         Unique Identifier: 600508B1001C829725CECDA18C05B1E3
         Disk Name: /dev/sdl 
         Mount Points: /srv/swift-storage/sdl1 2.7 TB Partition Number 2
         OS Status: LOCKED
         Logical Drive Label: 2476AC67PDNNF0ARH7Z0QD5BBC
         Drive Type: Data
         LD Acceleration Method: Controller Cache

   array K

      Logical Drive: 11
         Size: 2.7 TB
         Fault Tolerance: 0
         Heads: 255
         Sectors Per Track: 32
         Cylinders: 65535
         Strip Size: 256 KB
         Full Stripe Size: 256 KB
         Status: OK
         Caching:  Enabled
         Unique Identifier: 600508B1001C33D18C7958E96EF64747
         Disk Name: /dev/sdm 
         Mount Points: /srv/swift-storage/sdm1 2.7 TB Partition Number 2
         OS Status: LOCKED
         Logical Drive Label: 2876AC69PDNNF0ARH7Z0QD47F7
         Drive Type: Data
         LD Acceleration Method: Controller Cache

   array L

      Logical Drive: 12
         Size: 2.7 TB
         Fault Tolerance: 0
         Heads: 255
         Sectors Per Track: 32
         Cylinders: 65535
         Strip Size: 256 KB
         Full Stripe Size: 256 KB
         Status: OK
         Caching:  Enabled
         Unique Identifier: 600508B1001CEFA0E54D252A006BE95E
         Disk Name: /dev/sdn 
         Mount Points: /srv/swift-storage/sdn1 2.7 TB Partition Number 2
         OS Status: LOCKED
         Logical Drive Label: 2C76AC6CPDNNF0ARH7Z0QD35D0
         Drive Type: Data
         LD Acceleration Method: Controller Cache

   array M

      Logical Drive: 13
         Size: 279.4 GB
         Fault Tolerance: 0
         Heads: 255
         Sectors Per Track: 32
         Cylinders: 65535
         Strip Size: 256 KB
         Full Stripe Size: 256 KB
         Status: OK
         Caching:  Disabled
         Unique Identifier: 600508B1001CEBDC77F180FF4CB0D535
         Disk Name: /dev/sda 
         Mount Points: /srv/swift-storage/sda4 129.5 GB Partition Number 5, /srv/swift-storage/sda3 93.1 GB Partition Number 4
         OS Status: LOCKED
         Logical Drive Label: 3076AC73PDNNF0ARH7Z0QD70A7
         Drive Type: Data
         LD Acceleration Method: HPE SSD Smart Path

   array N

      Logical Drive: 14
         Size: 279.4 GB
         Fault Tolerance: 0
         Heads: 255
         Sectors Per Track: 32
         Cylinders: 65535
         Strip Size: 256 KB
         Full Stripe Size: 256 KB
         Status: OK
         Caching:  Disabled
         Unique Identifier: 600508B1001C5BA9C48B4EBDA48BBAB9
         Disk Name: /dev/sdb 
         Mount Points: /srv/swift-storage/sdb4 129.5 GB Partition Number 5, /srv/swift-storage/sdb3 93.1 GB Partition Number 4
         OS Status: LOCKED
         Logical Drive Label: 3476AC76PDNNF0ARH7Z0QD4774
         Drive Type: Data
         LD Acceleration Method: HPE SSD Smart Path

Related Objects

Event Timeline

ops-monitoring-bot added projects: SRE, ops-eqiad.Jul 20 2017, 4:00 PM
ops-monitoring-bot subscribed.
Restricted Application added a subscriber: • Aklapper. · View Herald TranscriptJul 20 2017, 4:00 PM
fgiunchedi assigned this task to • Cmjohnson.Jul 21 2017, 10:13 AM
fgiunchedi triaged this task as Medium priority.
fgiunchedi added subscribers: • Cmjohnson, fgiunchedi.

@Cmjohnson this seems similar to T163777: Debug HP raid cache disabled errors on ms-be1019/20/21 Cache: Permanently Disabled - Cable Error - Battery/Capacitor: Recharging I suspect the machine will need a battery swap

fgiunchedi added a project: User-fgiunchedi.Jul 21 2017, 11:47 AM
fgiunchedi moved this task from Backlog to Other on the User-fgiunchedi board.

Also the controller was swapped not long ago in T150206: ms-be1016 controller cache failure

fgiunchedi merged a task: T171492: Degraded RAID on ms-be1016.Jul 25 2017, 8:28 AM
fgiunchedi moved this task from Backlog to Lower Priority Items on the ops-eqiad board.Jul 25 2017, 9:00 AM
fgiunchedi reopened this task as Open.Jul 25 2017, 1:41 PM
fgiunchedi closed this task as a duplicate of T167264: Degraded RAID on ms-be1016.
fgiunchedi updated the task description. (Show Details)Jul 25 2017, 1:43 PM
• Cmjohnson moved this task from Lower Priority Items to Up next on the ops-eqiad board.Jul 25 2017, 7:09 PM
fgiunchedi raised the priority of this task from Medium to High.Jul 28 2017, 9:36 AM
fgiunchedi mentioned this in T171926: Degraded RAID on ms-be1017.
• Cmjohnson added a comment.Jul 31 2017, 4:18 PM

A ticket has been created with HPE.
Your case was successfully submitted. Please note your Case ID: 5321778513 for future reference.

fgiunchedi added a comment.Aug 2 2017, 3:42 PM

Swapping by @Cmjohnson worked!

root@ms-be1016:~# /usr/local/lib/nagios/plugins/check_hpssacli 
OK: Slot 1: OK: 1I:1:5, 1I:1:6, 1I:1:7, 1I:1:8, 1I:1:1, 1I:1:2, 1I:1:3, 1I:1:4, 2I:2:1, 2I:2:2, 2I:2:3, 2I:2:4, 2I:4:1, 2I:4:2 - Controller: OK - Battery/Capacitor: OK
fgiunchedi updated the task description. (Show Details)Aug 2 2017, 3:50 PM
• Cmjohnson closed this task as Resolved.Aug 2 2017, 4:34 PM

Replaced battery, the old part is not required to be returned.

fgiunchedi mentioned this in T186988: Degraded RAID on ms-be1018.Feb 12 2018, 9:42 AM
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