Author: wikipara

Description:
Action=AgentTicketZoom no longer shows the "(plain)" links in the list of messages for a ticket. They used to link to Action=AgentTicketPlain, which still exists and works, but doesn't seem to be linked from anywhere anymore. It allows seeing full message headers and downloading the message and all its attachments as a single eml file.

http://commons.wikimedia.org/wiki/File:OTRS_PL.png has an example of how the link used to be (in Polish): "bez formatowania"

Version: unspecified
Severity: minor