This is something that many users have asked for, but most did not know it existed. Please enable this feature.
Documentation for it is at: http://doc.otrs.org/2.3/en/html/x1588.html
Version: unspecified
Severity: enhancement
This is something that many users have asked for, but most did not know it existed. Please enable this feature.
Documentation for it is at: http://doc.otrs.org/2.3/en/html/x1588.html
Version: unspecified
Severity: enhancement