Page MenuHomePhabricator
Create Task
Maniphest T229787

Toolforge: sudden issues in both gridengine and k8s webservices
Closed, ResolvedPublic
Actions

Description

Today 2019-08-05 at 09:02 UTC we got 2 pages from toolschecker:

11:02 <+icinga-wm> PROBLEM - toolschecker: gridengine webservice running #page on checker.tools.wmflabs.org is CRITICAL: HTTP CRITICAL: HTTP/1.1 503 SERVICE UNAVAILABLE - string OK not found on http://checker.tools.wmflabs.org:80/webservice/gridengine - 177 bytes in 9.766 second response time https://wikitech.wikimedia.org/wiki/Portal:Toolforge/Admin

11:04 <+icinga-wm> PROBLEM - toolschecker: kubernetes webservice running #page on checker.tools.wmflabs.org is CRITICAL: HTTP CRITICAL: HTTP/1.1 503 SERVICE UNAVAILABLE - string OK not found on http://checker.tools.wmflabs.org:80/webservice/kubernetes - 177 bytes in 9.879 second response time https://wikitech.wikimedia.org/wiki/Portal:Toolforge/Admin/Toolschecker

Related Objects

Event Timeline

aborrero created this task.Aug 5 2019, 9:11 AM
Restricted Application added a subscriber: Aklapper. · View Herald TranscriptAug 5 2019, 9:11 AM
aborrero added a comment.Aug 5 2019, 9:29 AM

At first sight both k8s and gridengine webservices look fine. Indeed, there was an issue with toolschecker-related webservices. I'm restarting them by hand to see what happens.

Stashbot added a comment.Aug 5 2019, 9:30 AM

Mentioned in SAL (#wikimedia-cloud) [2019-08-05T09:30:30Z] <arturo> root@tools-checker-03:~# toolscheckerctl restart (T229787)

Stashbot added a comment.Aug 5 2019, 9:39 AM

Mentioned in SAL (#wikimedia-cloud) [2019-08-05T09:39:03Z] <arturo> root@tools-checker-03:~# toolscheckerctl restart again (T229787)

aborrero triaged this task as Medium priority.Aug 5 2019, 10:00 AM
aborrero moved this task from Inbox to Soon! on the cloud-services-team (Kanban) board.

I could normally operate both grid webservices and k8s webservices. There is no apparent reason for this issue.
Toolschecker didn't like that I managed the webservices on my own, so I had to stop them, and restart all the webservices again using toolscheckerctl restart.

Leaving the task open for a bit more time in case anyone has more ideas.

• JHedden closed this task as Resolved.Aug 5 2019, 1:29 PM
• JHedden claimed this task.

The icingia check description was recently updated for T228878 https://gerrit.wikimedia.org/r/c/operations/puppet/+/525536 . The new name/description for this service appears to have removed the existing ack's and downtime.

Closing this ticket based on that information. T221301 is tracking the ongoing work for these checks.

Content licensed under Creative Commons Attribution-ShareAlike (CC BY-SA) 4.0 unless otherwise noted; code licensed under GNU General Public License (GPL) 2.0 or later and other open source licenses. By using this site, you agree to the Terms of Use, Privacy Policy, and Code of Conduct. · Wikimedia Foundation · Privacy Policy · Code of Conduct · Terms of Use · Disclaimer · CC-BY-SA · GPL