This list is intended for publication as our dial 0 for operator and/or if all else fails you can ask here point of contact. I did an initial first sanity pass at config but a few things need to be ironed out. I'm tossing your way @Dsharpe since you have the best perspective on how you want this to flow.
Things to create to not create:
- Subject prefix (I added [security-help] for now)
- Group description
- Email footer
- auto-reply message for members inside the organization.
- auto-reply message for non-members inside the organization.
- auto-reply message for members outside the organization.
- auto-reply message for non-members outside the organization.
- canned responses which can be saved and used with a hotkey