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Wikimedia Italia's OTRS is huge (22G) - eventually reduce its footprint (now hosted on a volunteer's server)
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Description

User gvf reported that the OTRS system by Wikimedia Italia is now somehow huge. Currently 22G in filesystem and 700MB database while the current data retention is nearly 10 years.

This Task is about reducing its footprint.

  • find who can deal with this problem
  • find out how to find materials that are certainly useless
  • eventually purge useless materials

Event Timeline

find out how to find materials that are certainly useless

Probably not possible. Every now and then I look for spam which was incorrectly marked as "closed". Moving it to the junk can help reduce the space used (assuming the attachments etc. are actually deleted).

Now that the migration is concluded we do not need to care about this problem anymore. We are no longer occupying the hard disk of a volunteer.

valerio.bozzolan changed the task status from Declined to Resolved.Jun 29 2022, 4:12 PM

Well, let's mark this as resolved since the original problem was not to waste volunteer space, not to reduce space.

valerio.bozzolan renamed this task from Wikimedia Italia's OTRS is huge (22G) - eventually reduce its footprint to Wikimedia Italia's OTRS is huge (22G) - eventually reduce its footprint (now hosted on a volunteer's server).Jun 29 2022, 4:12 PM