Page MenuHomePhabricator

Wikimedia Italia's OTRS is huge (22G) - eventually reduce its footprint
Open, Needs TriagePublic

Description

User gvf reported that the OTRS system by Wikimedia Italia is now somehow huge. Currently 22G in filesystem and 700MB database while the current data retention is nearly 10 years.

This Task is about reducing its footprint.

  • find who can deal with this problem
  • find out how to find materials that are certainly useless
  • eventually purge useless materials

Event Timeline

find out how to find materials that are certainly useless

Probably not possible. Every now and then I look for spam which was incorrectly marked as "closed". Moving it to the junk can help reduce the space used (assuming the attachments etc. are actually deleted).