During a Znuny VS OTRS discussion (see internal discussion), we were trying to discover all the packages enabled in the legacy OTRS installation owned by Wikimedia Italia.
But our dear friend @Laurentius discovered that the package manager page is broken:
Here the error:
Backend ERROR: OTRS-CGI-10 Perl: 5.20.2 OS: linux Time: Mon Jun 28 18:40:20 2021 Message: Sorry, Apache::Reload is needed as PerlModule and PerlInitHandler in Apache config file. See also scripts/apache2-httpd.include.conf. Alternatively, you can use the command line tool bin/otrs.Console.pl to install packages! RemoteAddress: 87.5.202.48 RequestURI: /otrs/index.pl?Action=AdminPackageManager Traceback (15290): Module: Kernel::Output::HTML::Layout::Error Line: 1019 Module: Kernel::Output::HTML::Layout::ErrorScreen Line: 1002 Module: Kernel::Modules::AdminPackageManager::Run Line: 59 Module: Kernel::System::Web::InterfaceAgent::Run Line: 1055 Module: ModPerl::ROOT::ModPerl::Registry::var_www_otrs_bin_cgi_2dbin_index_2epl::handler Line: 40 Module: (eval) (v1.99) Line: 207 Module: ModPerl::RegistryCooker::run (v1.99) Line: 207 Module: ModPerl::RegistryCooker::default_handler (v1.99) Line: 173 Module: ModPerl::Registry::handler (v1.99) Line: 32
This error should be fixed, or we should discover - in another way - the exact list of our add-ons.
This will be useful to ask for a punctual quote for the migration to Znuny.
