- - Provide FQDN of system.
backup1006.eqiad.wmnet
- - If other than a hard drive issue, please depool the machine (and confirm that it’s been depooled) for us to work on it. If not, please provide time frame for us to take the machine down.
new host, set role(insetup)
- - Put system into a failed state in Netbox.
- - Provide urgency of request, along with justification (redundancy, dependencies, etc)
new host in a group of 4 new hosts, so not unbreak before other in service groiups but this blocks the host from full confidence deployment
- - Describe issue and/or attach hardware failure log. (Refer to https://wikitech.wikimedia.org/wiki/Dc-operations/Hardware_Troubleshooting_Runbook if you need help)
Date/Time: 06/23/2021 15:57:13 Source: system Severity: Critical Description: The System Board CP Right is absent. ------------------------------------------------------------------------------- Record: 3 Date/Time: 06/25/2021 13:07:15 Source: system Severity: Critical Description: The System Board CP Right is absent. ------------------------------------------------------------------------------- Record: 4 Date/Time: 07/02/2021 14:15:57 Source: system Severity: Critical Description: The System Board CP Right is absent. ------------------------------------------------------------------------------- Record: 5 Date/Time: 06/08/2021 00:19:19 Source: system Severity: Critical Description: The System Board CP Right is absent. -------------------------------------------------------------------------------
This is likely due to a cable or board being unseated during shipment, an onsite will need to pop this and check the connector for the connector for this.
- - Assign correct project tag and appropriate owner (based on above). Also, please ensure the service owners of the host(s) are added as subscribers to provide any additional input.
- - once the error has been cleared, set the host to 'staged' in netbox and resolve this task so the Data-Persistence-Backup folks know they can have this host.