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Maniphest T298628

Account recovery help needed for Developer account Nikki Nikkhoui
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Description

I factory reset my phone, and have lost my 2FA (and recovery codes) for logging into Wikitech and Toolsadmin using my Developer account. Please disable 2FA on my account (I would like to then re-enable it and register my new device) so that I can continue using my Developer account.

Event Timeline

• nnikkhoui created this task.Jan 5 2022, 4:34 PM
Restricted Application added a subscriber: Aklapper. · View Herald TranscriptJan 5 2022, 4:34 PM
bd808 subscribed.Jan 5 2022, 4:45 PM

@nnikkhoui Please see the instructions at https://wikitech.wikimedia.org/wiki/Password_and_2FA_reset#For_users for the preferred process of authenticating your identity via use of your Cloud VPS/Toolforge ssh keys.

• nnikkhoui added a comment.Jan 5 2022, 5:00 PM

@bd808 apologies - forgot to finish that last part.
bastion-eqiad1-01.bastion.eqiad.wmflabs:/home/nikkin/2fa-reset-request.txt

• nskaggs claimed this task.Jan 5 2022, 6:15 PM
• nskaggs removed • nskaggs as the assignee of this task.
• nskaggs subscribed.
bd808 closed this task as Resolved.Jan 6 2022, 5:56 PM
bd808 claimed this task.
bd808 moved this task from Inbox to Clinic Duty on the cloud-services-team (Kanban) board.
root@bastion-eqiad1-01:~# cat /home/nikkin/2fa-reset-request.txt
https://phabricator.wikimedia.org/T298628
$ mwscript extensions/OATHAuth/maintenance/disableOATHAuthForUser.php --wiki=labswiki 'Nikki Nikkhoui'
OATHAuth disabled for Nikki Nikkhoui.

You should be all set to login and re-enable 2FA @nnikkhoui.

Restricted Application added a project: User-bd808. · View Herald TranscriptJan 6 2022, 5:56 PM
• nnikkhoui added a comment.Jan 7 2022, 1:43 PM

thanks @bd808 !

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