Server error 500 after uploading chunk
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Authored By

	Yann
	Jul 1 2023, 10:33 PM

Description

Error while uploading https://en.wikisource.org/wiki/File:Land_and_Liberty,_Vol._20_-_1919.pdf
The source file is available online (383 MB). See description above.
This happened twice, exactly the same error.

Error

00924: 39/40> in progress Upload: 100%
00951: 39/40> Chunk uploaded
00951: 40/40> in progress Upload: 100%
00962: 40/40> upload is stuck
00962: 40/40> Connection seems to be okay. Waiting one more time...
00967: 40/40> upload is stuck
00967: 40/40> Connection seems to be okay. Waiting one more time...
00972: 40/40> upload is stuck
00972: 40/40> Connection seems to be okay. Waiting one more time...
01011: 40/40> upload is stuck
01011: 40/40> Connection seems to be okay. Waiting one more time...
01018: 40/40> Server error 504 after uploading chunk: 
Response: upstream request timeout
01018: 40/40> Connection seems to be okay. Waiting one more time... Upload: 100%
01034: 40/40> Server error 500 after uploading chunk: 
Response: {"error":{"code":"stashfailed","info":"The file mwstore://local-swift-eqiad/local-temp/7/7f/1a6bdm44kt7s.mxkko1.7.pdf.0 does not exist.","*":"See https://en.wikisource.org/w/api.php for API usage. Subscribe to the mediawiki-api-announce mailing list at &lt;https://lists.wikimedia.org/postorius/lists/mediawiki-api-announce.lists.wikimedia.org/&gt; for notice of API deprecations and breaking changes."},"servedby":"mw1390"}<!DOCTYPE html>
<html><head><title>Internal error - Wikisource, the free onl
01034: 40/40> upload in progress Upload: 100%
01035: FAILED: uploadstash-file-not-found: Key "1a6bdm44kt7s.mxkko1.7.pdf" not found in stash.

Console on Chrome

Failed to load resource: the server responded with a status of 504 ()
/w/api.php:1     Failed to load resource: the server responded with a status of 500 ()
index.php?action=raw&ctype=text/javascript&title=User:Rillke/MwJSBot.js&_=2:1136 mwbot> uploadstash-file-not-found: Key "1a6bdm44kt7s.mxkko1.7.pdf" not found in stash.  {"error":{"code":"uploadstash-file-not-found","info":"Key \"1a6bdm44kt7s.mxkko1.7.pdf\" not found in stash.","*":"See https://en.wikisource.org/w/api.php for API usage. Subscribe to the mediawiki-api-announce mailing list at &lt;https://lists.wikimedia.org/postorius/lists/mediawiki-api-announce.lists.wikimedia.org/&gt; for notice of API deprecations and breaking changes."},"servedby":"mw1361"}

Impact

File failed to upload.

Related Objects

Mentioned In: T340901: Uploading large files to Commons almost always fails
T335243: internal_api_error_DBQueryError while uploading big files with chunked upload

Event Timeline

Yann created this task.Jul 1 2023, 10:33 PM

Restricted Application added a subscriber: Aklapper. · View Herald TranscriptJul 1 2023, 10:33 PM

No stacktrace thus removing Wikimedia-production-error

Aklapper changed the subtype of this task from "Production Error" to "Bug Report".Jul 2 2023, 1:16 AM

Same error with https://en.wikisource.org/wiki/File:Land_and_Liberty,_Vol._21_-_1920.pdf and https://en.wikisource.org/wiki/File:Land_and_Liberty,_Vol._23_-_1922.pdf

And also on https://en.wikisource.org/wiki/File:Land_Values,_Vol._11_-_1907.pdf

Yann mentioned this in T335243: internal_api_error_DBQueryError while uploading big files with chunked upload .Jul 3 2023, 2:03 PM

Yann mentioned this in T340901: Uploading large files to Commons almost always fails.Jul 3 2023, 2:12 PM

In fact the file key has been changed when uploadstash-file-not-found error occured. Need to go to Special:UploadStash to find the new correct key and manually recover, see https://commons.wikimedia.org/wiki/User:MidleadingBot.

This still happens on Wikisource, and there is no file on Special:UploadStash. This is weird, as I was able to upload a 1 GB PDF file on Commons recently.

Why not upload all these files on Commons so that they can be used on any Wikimedia project? I have been able to upload PDFs from 1GB to 3GB on Commons 100% successful with the method I mentioned, so maybe the tool you use could be improved.

These may not be in the public domain in UK, the source country, however they are in the public domain in USA.

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