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rendering of images in high res sometimes fails and fails permanently
Closed, ResolvedPublicBUG REPORT


Steps to replicate the issue:

What should have happened instead?:

  • the rendering for all resolutions should work properly
  • if there are some errors that let the rendering fail, retries on the server side should correct this in the background
  • user triggered action=purge should help anyway

Event Timeline

[I'm taking the swift tag off, as this seems to me to be straightforwardly a content/thumbor issue rather than a swift problem]

A cache purge of this image appears to have fixed this image. Unclear as to what initially caused this issue but it seems likely that it was a hangover from T344233