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[investigate] Persistent timeout issues on Wikidata pages that involve inexpensive database requests
Open, Needs TriagePublicBUG REPORT

Description

Problem:
Certain pages on Wikidata that require expensive database requests are prone to timing out. However, there has been an observed occurrence where pages consisting solely of wikitext are also experiencing timeouts.

List of steps to reproduce (step by step, including full links if applicable):

What happens?:
A Request Timeout error is thrown up with the error message:

The maximum request time of 60 seconds was exceeded.
[7fc04c48-3d21-4fa2-853e-8ac694909d97] 2024-02-16 16:33:55: Fatal exception of type "Wikimedia\RequestTimeout\RequestTimeoutException"

Screenshot from 2024-02-16 17-37-33.png (1×1 px, 214 KB)

What should have happened instead?:
The page should load with the page content without encountering a timeout error.

Behavior driven development (BDD):

  • GIVEN the user navigates to the specified URL.
  • AND attempts to load the page.
  • WHEN the page loading process exceeds the maximum request time.
  • THEN the server times out and displays an error message.

Acceptance criteria:

  • The timeout issue is investigated
  • Resolve the timeout issue

Previous Discussion:
Wikidata:Report a technical problem#Ya got trouble, my friend, right here