When dashboard automated emails are fired, customer support wanted to add in the support ticket form URL to that email copy.
Acceptance criteria
- Dashboard email copy needs to include new copy with link
- Support Ticket form link updates url param based on user tier/group
- All variables used in functions work properly from userAttributes object
ToDo
- Review Issue 2 in infrastructure/auth/
- Review & complete draft MR !5
- Test local and/or Push to dev env for testing
- Test signup email to make sure copy is there and form link includes email filled out in form field
- Test forgot password emails per tier/group and validate correct formID used
Test Strategy
Testing is manual on ENV == local &/or dev
Fill out new account signup form - check that copy is updated and link exists.
Test link to see if email is pre-populated in form.
Test link PER user tier/group to make sure proper formID is linked.
Description (optional)
CustServ team wants to help prevent users from getting stuck if they have user-side issues and provide the proper support channel for user to access if they need additional help.