Hey Sam, I know you're on task on this, but since it's been a while since the issue was flagged, can we get an update from your end as to the progress achieved in the resolution of this issue and how long it is actually going to take to regain access to Oxford resources?

The issue is not merely that the books aren't loading, but that access to them has been blocked outright. And it's certainly not limited to some books, but appears to be affecting the whole collection as even resources that were accessible before are no longer permitting access through TWL. Hope it doesn't take as long as it did last time to fix this issue