How’d we do in our strive for operational excellence last month? Read on to find out!
📈 Incidents
Zero documented incidents in November. [1] That's the only month this year without any (publicly documented) incidents. In 2019, November was also the only such month. [3]
Learn about recent incidents at Incident documentation on Wikitech, or Preventive measures in Phabricator.
📊 Trends
The overall increase in errors was relatively low this past month, similar to the November-December period last year.
What's new is that we can start to see a positive trend emerging in the backlogs where we've shrunk issue count three months in a row, from the 233 high in October, down to the 181 we have in the ol' backlog today.
Month-over-month plots based on spreadsheet data. [4]
📖 Outstanding errors
Take a look at the workboard and look for tasks that could use your help.
→ https://phabricator.wikimedia.org/tag/wikimedia-production-error/
Summary over recent months:
- ⚠️ July 2019 (2 of 18 tasks): One task closed (-1).
- ⚠️ August 2019 (1 of 14 tasks): no change.
- ⚠️ September 2019 (3 of 12 tasks): no change.
- ⚠️ October 2019 (5 of 12 tasks): no change.
- ⚠️ November 2019 (1 of 5 tasks): no change.
- ⚠️ December 2019 (3 of 9 tasks left), no change.
- January 2020 (3 of 7 tasks left), One task closed (-1).
- February (2 of 7 tasks left), no change.
- March (2 of 2 tasks left), no change.
- April (9 of 14 tasks left): no change.
- May (7 of 14 tasks left): no change.
- June (7 of 14 tasks left): no change.
- July 2020 (9 of 24 new tasks): no change.
- August 2020 (23 of 53 new tasks): Three tasks closed (-3).
- September 2020 (14 of 33 new tasks): One task closed (-1).
- October 2020 (39 of 69 new tasks): Six tasks closed (-6).
- November 2020: 19 of 38 new tasks survived the month and remain open today (+38; -19)
Recent tally | |
---|---|
142 | as of Excellence #25 (23 Oct 2020). |
-12 | closed of the 142 recent tasks. |
+19 | survived November 2020. |
149 | as of today, 15 Dec 2020. |
The on-going month of December, has 19 unresolved tasks so far.
🎉 Thanks!
Thank you to everyone else who helped by reporting, investigating, or resolving problems in Wikimedia production. Thanks!
Until next time,
– Timo Tijhof
Footnotes:
[1] Incident documentation 2020, Wikitech.
[2] Open tasks, Wikimedia-prod-error, Phabricator.
[3] Wikimedia incident stats, Krinkle, CodePen.
[4] Month-over-month, Production Excellence (spreadsheet).
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