Similar to what happened back on [[ https://phabricator.wikimedia.org/T349277#9293268 | Oct 30th ]], the Civi snooze isn’t working. We can see the scheduled snooze date but the action isn’t happening. Please see the activity for CID 2476155 --> The snooze was scheduled on Feb 15th (donor's first complaint) and both Civi and Acoustic don’t show the email as snoozed (donor emailed us again today with another complaint since he received the email 2). Below are additional CIDs that I've unsubscribed from for 90 days using the old '[[ https://www.pages04.net/wikimedia/WMFUnsubscribe/Unsubscribe?vs=NzlkMTkzZWMtYjAyYi00YjY3LTlkOTQtNDU1ZDEwN2FiZGZkOzA6NjA5MDkyOTY6NzYxMTgwODg2ODk6MTc2MDYyMTYwODoxNzYwNjIxNjA4Ozk2NDQyMzg6MTc3MTgyNjE5OTgxS0 | Unsubscribe from Wikimedia Fundraising Email ]]' link after encountering this issue: 29621716, 62662089, 41461711, 14913350, 41794509, 4516352.
{F42048658}
It appears to be connected to the Civi update, particularly occurring after maintenance week. Thank you in advance for addressing this again!