Daniel reinstalled bast2001 and it took a very long time:
22:53 mutante: bast2001 - powercycle, reinstall
23:20 mutante: bast2001 - install issues - extending downtime, bbiaw
06:26 mutante: bast2001 - still installing in snail mode - please feel free to check if it's done, and if so re-add to puppet so users get created.thx
Something seems broken with the hardware. Papaul, please run hardware diagnostics before we bring that box back up. Also the serial console is dead, "console com2" returns immediately.