Hi,
I have rebooted db2081 (A6) and it has not come back.
The ssh mgmt interface isn't responding either, so I cannot really connect to see what's going on there.
Can you help us to see what's going on?
Marostegui | |
Oct 13 2017, 7:58 AM |
F10261356: New Doc 2017-10-16.pdf | |
Oct 16 2017, 3:22 PM |
Hi,
I have rebooted db2081 (A6) and it has not come back.
The ssh mgmt interface isn't responding either, so I cannot really connect to see what's going on there.
Can you help us to see what's going on?
Please see attachment for the error that was on the screen
Steps taken:
Leaving this task open for now.
Thanks @Papaul for troubleshooting this.
This was one of the new servers we recently bought.
Will you talk to the vendor to get a technician to look at it or advise?
This server was not in production, so we can do whatever we like with it to get it fixed.
@Marostegui when you call Dell the first thing they will tell you is to update the firmware that is the reason i didn't call them and i went ahead and update all the firmwares and left the task open to monitor the system. In case this happen again then I will get in touch with Dell.
Thanks.
I think lately we have been doing the following: if it is the first time, upgrade firmware and collect logs/other proof. If it is the second time, collect evidence and ask for replacements. We can do that for there and close the ticket-- for now.
Ah sure :-)
I can see the system is up again. So I will start MySQL and leave it running like it normally would
Thanks!
Mentioned in SAL (#wikimedia-operations) [2017-10-17T07:54:27Z] <marostegui> Stop MySQL and reboot db2081 to see if it works fine - T178140
I am going to close this for now as resolved. Rebooted the host twice without any issues.
So far it looks good, if it happens again, we can reopen.
Thanks @Papaul for fixing this