Report 1: All cases from October 1 2016 — September 30 2017
A large report, such as from T178536. From October 1 2016 — September 30 2017
Data | Type | Status |
---|---|---|
Title | string | No change from previous report |
URL | string | No change from previous report |
Opened date | timestamp | No change from previous report |
Last signature date | timestamp | I believe this is currently parsed, but not yet reported |
Case length¹ | integer | No additional parsing needed |
Author | string | No change from previous report |
Total Users | integer | No change from previous report |
Total Admins | integer | No change from previous report |
Bytes² | integer | Will require another parse of the wikitext |
Diffs³ | integer | Will require another parse of the wikitext |
Resolved | boolean | No change from previous report |
Resolution | string | No change from previous report |
Resolved By | string | No change from previous report |
Notes:
- Milliseconds between opened & last signature
- Bytes or characters for the entire case, removing signatures if possible
- The number of links in the entire case to diffs, formatted either via {{Diff* or https://en.wikipedia.org/*&diff=* or [[Special:Diff/*
From this report, we will be able to filter to determine:
- Average length of threads by time (for total, closed, or not closed)
- Average length of threads by bytes (for total, closed, or not closed)
- Does reporting diffs help/hurt a case receive closure?
- Outliers (long threads, short threads, unanswered threads)