cp5010 - no link on primary ethernet port
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	BBlack
	Feb 13 2018, 7:14 AM

Description

cp5010 complains there's no link on the primary ethernet port when attempting PXE boot. Could be just switch config issues, or could be a hw/cabling problem?

Details

	Subject	Repo	Branch	Lines +/-
	cp5010: uncomment in hieradata	operations/puppet	production	+1 -1

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Status	Assigned	Task
Resolved	BBlack	T156026 Enable Service in Asia Cache DC
Resolved	BBlack	T156032 Server hardware installation for Asia Cache DC
Resolved	BBlack	T156033 Server hardware purchasing for Asia Cache DC
		Unknown Object (Task)
Resolved	BBlack	T181557 rack/setup/install cp50(0[1-9]\|1[0-2])
Resolved	Papaul	T187158 cp5010 - no link on primary ethernet port

Event Timeline

BBlack created this task.Feb 13 2018, 7:14 AM

Restricted Application added a project: SRE. · View Herald TranscriptFeb 13 2018, 7:14 AM

Restricted Application added a subscriber: Aklapper. · View Herald Transcript

fgiunchedi triaged this task as Medium priority.Feb 13 2018, 11:25 AM

BBlack mentioned this in T181557: rack/setup/install cp50(0[1-9]|1[0-2]).Feb 13 2018, 1:10 PM

BBlack added a parent task: T181557: rack/setup/install cp50(0[1-9]|1[0-2]).

Switch config says xe-1/0/4, but that port appears to be missing (no SFP?)

BBlack added a project: Traffic.Feb 13 2018, 1:14 PM

BBlack moved this task from Backlog to Asia Cache DC on the Traffic board.Feb 13 2018, 1:20 PM

I also double-check the connection tracking spreadsheet and that should be the proper port.

Switch says

error: device xe-1/0/4 not found

And the transceiver (DAC) is missing from under FPC1/PIC0/Xcvr 4

The two main causes can be:

Faulty DAC (needs to be replaced)
Improperly connected DAC (needs to be re-seated)

BBlack mentioned this in T186902: dns5002 mgmt console unreachable.Feb 15 2018, 12:23 AM

The DAC needed to be seated on the switch side
@BBlack please check and see if you can get not to the server

DHCP works, so interface is fixed, thanks!

Change 416634 had a related patch set uploaded (by BBlack; owner: BBlack):
[operations/puppet@production] cp5010: uncomment in hieradata

https://gerrit.wikimedia.org/r/416634

Change 416634 merged by BBlack:
[operations/puppet@production] cp5010: uncomment in hieradata