Maniphest T206053

Scheduled contact reminder didn't work
Closed, ResolvedPublic1 Estimated Story Points
Actions

Description

We had a scheduled reminder set for 10/1, but we never received the reminder. It seems set up similarly to our other reminders. Could you take a look to make sure it's not a larger issue? CID 7093863.

Event Timeline

• LeanneS created this task.Oct 2 2018, 10:34 PM

Restricted Application added a subscriber: Aklapper. · View Herald TranscriptOct 2 2018, 10:34 PM

• DStrine moved this task from Triage to Sprint +1 on the Fundraising-Backlog board.Oct 15 2018, 7:44 PM

• DStrine moved this task from Sprint +1 to Current Sprint on the Fundraising-Backlog board.Oct 16 2018, 8:26 PM

• DStrine added a project: Fundraising Sprint USB stands for underhanded socket bureaucracy.Oct 16 2018, 8:29 PM

@LeanneS I took a look & I think it is simply configured differently than you thought - the 'General Reminder' scheduled reminder fires on activity type 'Reminder' but you also have a type 'Grant Reminder' which seems like it should fire out reminders - but isn't actually configured to do so - so I think that might be the gap

civicrm/admin/scheduleReminders?reset=1

Eileenmcnaughton moved this task from Backlog to Doing on the Fundraising Sprint USB stands for underhanded socket bureaucracy board.Oct 18 2018, 2:17 AM

Eileenmcnaughton claimed this task.Oct 22 2018, 8:11 PM

Eileenmcnaughton moved this task from Doing to Done on the Fundraising Sprint USB stands for underhanded socket bureaucracy board.Oct 22 2018, 10:32 PM

@LeanneS should we close this now?

We covered this in our last meeting. I'm closing for now.

Eileenmcnaughton set the point value for this task to 1.Jun 27 2019, 5:49 AM

Scheduled contact reminder didn't workClosed, ResolvedPublic1 Estimated Story PointsActions

Description

Event Timeline

Scheduled contact reminder didn't work
Closed, ResolvedPublic1 Estimated Story Points
Actions