Maniphest T207629

scb2001: Power supply failure
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	MoritzMuehlenhoff
	Oct 22 2018, 7:30 AM

Description

Icinga logs the following error for scb2001:

Sensor Type(s) Temperature, Power_Supply Status: Critical [PS Redundancy = Critical, Status = Critical]

The server is still unter warranty for a few more weeks.

Event Timeline

MoritzMuehlenhoff created this task.Oct 22 2018, 7:30 AM

Restricted Application added a subscriber: Aklapper. · View Herald TranscriptOct 22 2018, 7:30 AM

Papaul triaged this task as Medium priority.Oct 22 2018, 2:17 PM

@MoritzMuehlenhoff How do you want to do this?
If I call Dell today they will send me a PSU tomorrow or I am flying to Chicago tomorrow so the PSU will be in shipping until I am back and the server without a second PSU.
I can also pull for now the PSU from wmf6577 which is a spare system and use it on scb2001 and swap it when I am back from Chicago with the one Dell will ship to me.

It's fine to wait with the component swap until you're back. Thanks.

Dell_Ent_Triage@dell.com

2:41 PM (5 minutes ago)

to me

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Hello Papaul,

Thank you for contacting Dell Enterprise Support! The following information includes the applicable case and dispatch numbers related to our conversation:

Your Service Tag: 783B182
Your Service Request Number: 981826449
Dispatch Number: 374013664

Power supply replaced.

In T207629#4712601, @Papaul wrote:

Power supply replaced.

I've repooled the server now.

scb2001: Power supply failureClosed, ResolvedPublicActions

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scb2001: Power supply failure
Closed, ResolvedPublic
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