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Request to disable Two-factor Authentication
Closed, ResolvedPublic

Description

I am an admin and Interface administrator from pnbWikipedia. My name is Abbas dhothar. My user name is User:Abbas dhothar.

Recently my phone has been damaged. Therefore I can not log in Wiki using two-factor Authentication except this device.

I would be grateful if the system admin disable two-factor Authentication from my account.

Event Timeline

Restricted Application added a subscriber: Aklapper. · View Herald TranscriptApr 11 2019, 9:12 AM
19.abbas.75 renamed this task from equest to disable Two-factor Authentication to Request to disable Two-factor Authentication.Apr 11 2019, 9:14 AM
19.abbas.75 updated the task description. (Show Details)
Aklapper removed 19.abbas.75 as the assignee of this task.Apr 11 2019, 9:21 AM
Aklapper added a project: Trust-and-Safety.

Hi @19.abbas.75. Could you please send an email (to ca at wikimedia dot org) from your registered email address of your wiki account, in order to confirm? Please also include the URL of this ticket in your email.

abbasdhothar@gmail.com

No. Please read my previous comment again. :)

I send a email from my registered email address of your wiki account to ca@wikimedia.org which also include the URL of this ticket

Hey @Aklapper and @19.abbas.75, the email was received through ca@ and we've proceeded with disabling 2FA for User:Abbas dhothar on pnbwiki.

Thanks , now I am login in pnbwiki

If this is fixed and nothing is left to do here, please resolve this task via "Add Action... 🡒 Change Status" - thanks!

jrbs closed this task as Resolved.Apr 11 2019, 5:44 PM
jrbs assigned this task to sguebo_WMF.
jrbs added a subscriber: jrbs.

Thanks :)

jrbs moved this task from Backlog to Support on the Trust-and-Safety board.Apr 11 2019, 5:44 PM