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ReaderFeedback early input from Strategy project
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Description

Author: FT2.wiki

Description:
There's been discussion of reader feedback in the strategy project. We should probably keep it to 3 metrics for simplicity and to encourage use, but also -- critically -- we need to capture the user's own knowledge level and probably use a click-bar (not a dropdown or popup).

SUGGESTED METRICS:

Metrics tentatively suggested on the strategy wiki, are:

Balanced (includes neutrality)
Coverage (of topic, ie completeness)
Sources (is it well cited)
Up to date

Up to date is important for academic and scientific pages; and presentation (currently requested) may be less important as layout tends to be "encyclopedia standard" for most pages; ie it's not so much of a "page by page" issue.

USER KNOWLEDGE LEVEL:

Capturing the user's own knowledge level is extremely valuable:

Casual reader
Knowledgable
Very knowledgable
Formally qualified

Two benefits - it allows us to see how users of different levels of topic knowledge rate articles. So we can distinguish how experts rate the page (or its usefulness) vs. how newcomers to the topic or casual readers rate it.

It also lets us understand the reader profile of the page, so editors can understand what audience level it's getting.

CLICK BAR NOT POPUPS:

Popups ("rate this page!") are probably going to be seen as "spammy" or ignored. A click bar (eg strategy.wikimedia.org/wiki/File:Quality_bar_2.png ) may get better feedback.

Some input, having seen this extension on the test wiki.


Version: unspecified
Severity: enhancement
URL: strategy.wikimedia.org/wiki/File:Quality_bar_2.png

Details

Reference
bz21823

Event Timeline

bzimport raised the priority of this task from to Lowest.Nov 21 2014, 10:51 PM
bzimport set Reference to bz21823.
bzimport added a subscriber: Unknown Object (MLST).

Unless specific metrics to be used are requested, nothing can be changed there.

Reader knowledge level is interesting, though the extra "Very knowledgable" level seems like overkill and I hope people won't be tempted to select high levels out of fear of their opinion being undervalued.

I'm not sure how best to make a "click bar", though it's easy to image how it works. It should be a true slider (click & drag) if this is to be done.

I'm not sure how the current form is a "popup" though...if "rate this page!" makes it that, so does "rate this!" on the proposed one :)

hmm HTML5 has 'input type="range"'...old browsers treat it as text.

Since this is a bug about feedback on the feedback extension, thought i'd mention that on wikinews there is a gadget that experiments with some ui changes for the reader feedback extension based on various comments at wikinews. (Still somewhat in the early stages).

Hopefully this isn't too offtopic

TheDJ subscribed.

Closing all remaining ReaderFeedback tickets as Declined, since I don't think this will come back any time soon.