Trying to access, for example:
(upload ~3.5 hours ago) returns:
Our servers are currently under maintenance or experiencing a technical problem. Please try again in a few minutes
[...]
Request from 2.29.195.22 via cp3061 frontend, Varnish XID 981081286
Upstream caches: cp3061 int
Error: 500, Internal Server Error at Tue, 14 Apr 2020 17:28:25 GMT
as does trying to access other sizes of the same image. This has been happening for over an hour.
Request/response details, might be useful to help diagnosing the issue:
** << BeReq >> 193204670 -- Begin bereq 193204669 fetch -- Timestamp Start: 1589268431.461412 0.000000 0.000000 -- BereqMethod GET -- BereqURL /wikipedia/commons/thumb/5/51/Allison_Littlejohn_-_2020-02-26_-_Disruptive_Media_Learning_Lab.png/640px-Allison_Littlejohn_-_2020-02-26_-_Disruptive_Media_Learning_Lab.png -- BereqProtocol HTTP/1.1 -- BereqHeader User-Agent: curl/7.68.0 -- BereqHeader Accept: */* -- BereqHeader X-Client-IP: REDACTED -- BereqHeader X-Connection-Properties: H2=1; SSR=0; SSL=TLSv1.3; C=TLS_AES_256_GCM_SHA384; EC=X25519; -- BereqHeader X-Forwarded-Proto: https -- BereqHeader X-Forwarded-For: REDACTED, 10.20.0.51 -- BereqHeader via-nginx: 1 -- BereqHeader Host: upload.wikimedia.org -- BereqHeader X-WMF-NOCOOKIES: 1 -- BereqHeader X-CDIS: miss -- BereqHeader Accept-Encoding: gzip -- BereqHeader X-Varnish: 193204670 -- VCL_call BACKEND_FETCH -- VCL_return fetch -- BackendOpen 1998 vcl-3133dbb4-8884-4613-9c40-2b04e04bef56.be_cp3063_esams_wmnet 10.20.0.63 3128 10.20.0.51 52671 -- BackendStart 10.20.0.63 3128 -- Timestamp Bereq: 1589268431.461454 0.000042 0.000042 -- Timestamp Beresp: 1589268432.667746 1.206334 1.206292 -- BerespProtocol HTTP/1.1 -- BerespStatus 500 -- BerespReason Internal Error -- BerespHeader Date: Tue, 12 May 2020 07:27:12 GMT -- BerespHeader Content-Type: text/html; charset=UTF-8 -- BerespHeader Content-Length: 0 -- BerespHeader Thumbor-Request-Id: 0A400027:33EC_0A020218:2260_5EBA4FCF_777377F:1C88 -- BerespHeader Thumbor-Memcache-Get-Time: 0 -- BerespHeader Thumbor-Request-Date: Tue, 12 May 2020 07:27:11 GMT -- BerespHeader X-Upstream: 127.0.0.1:8805 -- BerespHeader Cache-Control: no-cache -- BerespHeader Thumbor-Swift-Original-Success-Time: 565 -- BerespHeader Server: TornadoServer/4.4.3 -- BerespHeader Thumbor-Poolcounter-Time: 6 -- BerespHeader Thumbor-Vips-Time: 85, 52 -- BerespHeader Thumbor-Swift-Thumbnail-Miss-Time: 20 -- BerespHeader Proxy-Response-Date: 12/May/2020:07:27:11 +0000 -- BerespHeader Thumbor-Exiftool-Time: 292 -- BerespHeader Thumbor-Memcache-Set-Time: 0 -- BerespHeader Proxy-Request-Date: 12/May/2020:07:27:11 +0000 -- BerespHeader Thumbor-Engine: wikimedia_thumbor.engine.vips -- BerespHeader X-Trans-Id: txf7fd3493882b4ceca2948-005eba4fcf -- BerespHeader Age: 1 -- BerespHeader Connection: keep-alive -- BerespHeader X-Cache-Int: cp3063 miss -- BerespHeader X-ATS-Timestamp: 1589268432 -- BerespHeader X-MediaWiki-Original: /wikipedia/commons/5/51/Allison_Littlejohn_-_2020-02-26_-_Disruptive_Media_Learning_Lab.png -- TTL RFC -1 10 0 1589268433 1589268432 1589268432 0 0 -- VCL_call BACKEND_RESPONSE -- TTL VCL 1 10 0 1589268432 -- VCL_return deliver -- Storage malloc s0 -- ObjProtocol HTTP/1.1 -- ObjStatus 500 -- ObjReason Internal Error -- ObjHeader Date: Tue, 12 May 2020 07:27:12 GMT -- ObjHeader Content-Type: text/html; charset=UTF-8 -- ObjHeader Content-Length: 0 -- ObjHeader Thumbor-Request-Id: 0A400027:33EC_0A020218:2260_5EBA4FCF_777377F:1C88 -- ObjHeader Thumbor-Memcache-Get-Time: 0 -- ObjHeader Thumbor-Request-Date: Tue, 12 May 2020 07:27:11 GMT -- ObjHeader X-Upstream: 127.0.0.1:8805 -- ObjHeader Cache-Control: no-cache -- ObjHeader Thumbor-Swift-Original-Success-Time: 565 -- ObjHeader Server: TornadoServer/4.4.3 -- ObjHeader Thumbor-Poolcounter-Time: 6 -- ObjHeader Thumbor-Vips-Time: 85, 52 -- ObjHeader Thumbor-Swift-Thumbnail-Miss-Time: 20 -- ObjHeader Proxy-Response-Date: 12/May/2020:07:27:11 +0000 -- ObjHeader Thumbor-Exiftool-Time: 292 -- ObjHeader Thumbor-Memcache-Set-Time: 0 -- ObjHeader Proxy-Request-Date: 12/May/2020:07:27:11 +0000 -- ObjHeader Thumbor-Engine: wikimedia_thumbor.engine.vips -- ObjHeader X-Trans-Id: txf7fd3493882b4ceca2948-005eba4fcf -- ObjHeader X-Cache-Int: cp3063 miss -- ObjHeader X-ATS-Timestamp: 1589268432 -- ObjHeader X-MediaWiki-Original: /wikipedia/commons/5/51/Allison_Littlejohn_-_2020-02-26_-_Disruptive_Media_Learning_Lab.png -- Fetch_Body 0 none - -- BackendReuse 1998 vcl-3133dbb4-8884-4613-9c40-2b04e04bef56.be_cp3063_esams_wmnet -- Timestamp BerespBody: 1589268432.667824 1.206413 0.000078 -- Length 0 -- BereqAcct 534 0 534 952 0 952 -- End
This works now. I am going to consider this resolved, maybe it was a one time thing?
If you feel this needs to keep being open, please reopen!
Thank you for the report.