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Maniphest T260984

Run explorative conversations in WMF to identify technology areas, use cases, key technical documents, workflows
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Description

  • Have an audience focused approach. Examples: "Python", "patrolling tasks", etc.
  • Set up consultations (interviews?) with stakeholders

To be continued in a broader continuation in 2021-Q1 in T260985: Conduct and incorporate broader feedback and review of collected use cases (content).

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Event Timeline

Aklapper changed the task status from Open to Stalled.Aug 21 2020, 11:56 AM
Aklapper triaged this task as Lowest priority.
Aklapper created this task.
Aklapper moved this task from Inbox to 2020-Q4 on the Wikimedia-Developer-Portal board.
Aklapper added a parent task: T260985: Conduct and incorporate broader feedback and review of collected use cases (content).
Aklapper added a subtask: T260897: Design basic involvement concept and identify relevant stakeholders.
Aklapper renamed this task from Start collecting initial use cases from maintainers, teams, organizations to Start collecting initial use cases (content) from maintainers, teams, organizations.Aug 28 2020, 3:33 PM
Aklapper mentioned this in T260896: Create high level overview on existing documentation places.Sep 29 2020, 9:20 AM
Aklapper mentioned this in T264079: Identify and define key docs (top-level places linked from portal).Sep 29 2020, 9:41 AM
Aklapper changed the task status from Stalled to Open.Sep 29 2020, 9:46 AM
Aklapper raised the priority of this task from Lowest to Medium.
Aklapper mentioned this in T260985: Conduct and incorporate broader feedback and review of collected use cases (content).
Aklapper updated the task description. (Show Details)
Aklapper added a project: Developer-Advocacy (Oct-Dec 2020).Oct 3 2020, 5:20 PM
Aklapper renamed this task from Start collecting initial use cases (content) from maintainers, teams, organizations to Run explorative conversations in WMF to identify technology areas, use cases, key technical documents, workflows.Nov 17 2020, 11:37 AM
Aklapper raised the priority of this task from Medium to High.
Aklapper updated the task description. (Show Details)
Aklapper mentioned this in T260897: Design basic involvement concept and identify relevant stakeholders.
Aklapper closed subtask T260897: Design basic involvement concept and identify relevant stakeholders as Resolved.Nov 18 2020, 11:22 AM
Aklapper claimed this task.Nov 23 2020, 9:42 AM
Aklapper added a comment.Nov 27 2020, 3:20 PM

Contacted a good number of initial interview partners to explore key technical documents over the next 2-3 weeks.

Aklapper edited projects, added Developer-Advocacy (Jan-Mar 2021); removed Developer-Advocacy (Oct-Dec 2020).Jan 7 2021, 5:45 PM

In December 2020 I had 10 exploratory conversations (out of 13 requested) with many WMF teams and two WMDE teams about their key technical documents.

So this is not fully done yet and I may consider having a few more conversations in this first quarter of 2021.

The conversations were insightful and helped to learn more about how and which technical docs teams have and use, their key technical audiences,some needs, and how people find or (don't find) information, to understand our fragmented documentation landscape, our not always consistent or harmonized processes.

Aklapper added a comment.Feb 14 2021, 10:56 PM

Machine Learning postponed to March/April, as they are still sorting out docs.

Aklapper added a parent task: T264079: Identify and define key docs (top-level places linked from portal).Mar 8 2021, 10:04 PM
Aklapper closed this task as Resolved.Mar 29 2021, 2:13 PM

Had two additional conversations since my previous comment. Due to internal changes, I skipped having dedicated sessions with Reading Web and Prod Infra.
A Machine Learning one could be scheduled in the future.
Input has been valuable to get a better idea of use cases and audiences and trying to find an initial content clustering concept.
(As a side effect, input has also been helpful to get a better overview of onboarding processes and concepts within WMF.)

Declaring this phase of the plan done; of course additional resources and input will still be very welcome as we're continuing to make progress.

Aklapper edited projects, added Developer-Advocacy (Oct-Dec 2020); removed Developer-Advocacy (Jan-Mar 2021).Jul 28 2021, 11:34 AM
Aklapper moved this task from Oct-Dec 2020 to Jan-Mar 2021 on the Developer-Advocacy board.Jul 28 2021, 11:37 AM
Aklapper edited projects, added Developer-Advocacy (Jan-Mar 2021); removed Developer-Advocacy (Oct-Dec 2020).
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