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Dispatch IRC Integration
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Description

Development and deployment of IRC integration for Dispatch

  • Determine channel approach (e.g. create new channel, or use single channel for all incidents)
  • Actions
    • Declare new incident
    • List (open) incidents
    • Update status to stable
    • Update status to resolved
    • Update participants
    • Update IC
  • Mapping contacts between IRC and dispatch
  • Authorizations - who is authorized to issue dispatch commands via IRC
  • Capture chat log transcripts as incident resource/link

Details

Other Assignee
andrea.denisse

Event Timeline

herron triaged this task as Medium priority.Jul 18 2022, 2:21 PM
herron created this task.
lmata moved this task from Inbox to Up next on the SRE Observability (FY2022/2023-Q1) board.
lmata updated Other Assignee, added: andrea.denisse.

FWIW here's a quick and dirty new incident via api example https://phabricator.wikimedia.org/P33166

herron updated the task description. (Show Details)
lmata moved this task from Backlog to Prioritized on the Incident Tooling board.
BCornwall subscribed.

As Dispatch has been rejected as WMF's solution and is tasked for decommision (T344937), I'm closing this.