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Maniphest T313230

Dispatch IRC Integration
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Description

Development and deployment of IRC integration for Dispatch

  • Determine channel approach (e.g. create new channel, or use single channel for all incidents)
  • Actions
    • Declare new incident
    • List (open) incidents
    • Update status to stable
    • Update status to resolved
    • Update participants
    • Update IC
  • Mapping contacts between IRC and dispatch
  • Authorizations - who is authorized to issue dispatch commands via IRC
  • Capture chat log transcripts as incident resource/link

Details

Other Assignee
andrea.denisse

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Event Timeline

herron triaged this task as Medium priority.Jul 18 2022, 2:21 PM
herron created this task.
Restricted Application added a subscriber: Aklapper. · View Herald TranscriptJul 18 2022, 2:21 PM
herron added a parent task: T313228: Deploy Dispatch for SRE incident workflow automation.Jul 18 2022, 2:23 PM
herron mentioned this in T313228: Deploy Dispatch for SRE incident workflow automation.Jul 21 2022, 6:13 PM
lmata assigned this task to colewhite.Aug 9 2022, 2:32 PM
lmata moved this task from Inbox to Up next on the SRE Observability (FY2022/2023-Q1) board.
lmata updated Other Assignee, added: andrea.denisse.
herron added a comment.Aug 25 2022, 10:20 PM

FWIW here's a quick and dirty new incident via api example https://phabricator.wikimedia.org/P33166

andrea.denisse subscribed.Aug 30 2022, 8:23 PM
Volans subscribed.Sep 7 2022, 7:57 AM
herron updated the task description. (Show Details)Sep 8 2022, 2:07 PM
herron updated the task description. (Show Details)
colewhite added a project: Incident Tooling.Sep 13 2022, 4:28 PM
lmata edited projects, added SRE Observability (FY2022/2023-Q2); removed SRE Observability (FY2022/2023-Q1).Oct 28 2022, 6:30 PM
lmata moved this task from Inbox to Up next on the SRE Observability (FY2022/2023-Q2) board.
lmata edited projects, added SRE Observability (FY2022/2023-Q3); removed SRE Observability (FY2022/2023-Q2).Jan 12 2023, 12:18 AM
lmata mentioned this in T308467: implementing an incident response workflow automation tool for SRE.Jan 12 2023, 8:21 PM
herron added a project: User-herron.Jan 13 2023, 3:09 PM
colewhite removed colewhite as the assignee of this task.Apr 14 2023, 10:04 PM
colewhite edited projects, added SRE Observability (FY2022/2023-Q4); removed SRE Observability (FY2022/2023-Q3).
colewhite subscribed.
lmata moved this task from Inbox to Backlog on the Incident Tooling board.May 16 2023, 3:32 AM
lmata moved this task from Backlog to Prioritized on the Incident Tooling board.
lmata edited projects, added SRE Observability (FY2023/2024-Q1); removed SRE Observability (FY2022/2023-Q4).Jul 18 2023, 4:57 PM
lmata removed a project: SRE Observability (FY2023/2024-Q1).Jul 18 2023, 8:51 PM
BCornwall closed this task as Declined.Aug 24 2023, 4:55 PM
BCornwall subscribed.

As Dispatch has been rejected as WMF's solution and is tasked for decommision (T344937), I'm closing this.

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