We have a basic gdoc incident template here:
https://docs.google.com/document/d/1wzSAkEKGIpRZT2aQs_ydKddJ6307vIFYw0fQSH4r0tU/edit
Let's enhance this and bring it in line with our existing (manual) incident docs.
We have a basic gdoc incident template here:
https://docs.google.com/document/d/1wzSAkEKGIpRZT2aQs_ydKddJ6307vIFYw0fQSH4r0tU/edit
Let's enhance this and bring it in line with our existing (manual) incident docs.
Status | Subtype | Assigned | Task | ||
---|---|---|---|---|---|
Open | None | T308467 implementing an incident response workflow automation tool for SRE | |||
Declined | None | T313228 Deploy Dispatch for SRE incident workflow automation | |||
Resolved | herron | T313231 Dispatch Google workspace integration | |||
Declined | None | T317316 Fine-tune dispatch SRE incident template |
I've drafted an updated template available at the link in the description, and this is being used for creation of new incidents in the production dispatch instance.
My sense is that most feedback will occur once we're using this actively, but preliminary feedback would be much appreciated!
I've looked at the template several times and am hard-pressed to find anything omitted or lacking in format or content. I also feel that tweaks and improvements are more likely to surface once in active use.
As Dispatch has been rejected as WMF's solution and is tasked for decommision (T344937), I'm closing this.