Newer CID 5273764 opt-in; Older CID 952021 opt-out. After the merge, Civi saved the newer CID into the oldest as an opt-out instead of adjusting it to reflect what was attached to the newer CID. At the moment this change isn’t reflected at Acoustic, however, tomorrow it will be.
CIDs examples not yet merged:
- Newer CID 60089976 opt-in Older CID 143328 = After the merge Civi will save the newer CID as opt-out instead of keeping the option from the recent CID
- Newer Contact ID: 60084551 opt-in Older CID 134613 = After the merge Civi will save the newer CID as opt-out instead of keeping the option from the recent CID
It is not scalable to manually remove the opt-out tags from Civi after each merge that saves the incorrect option, and the deduper interface doesn’t show us when an email merged was incorrectly saved as opt-out. Can the overwrite or a mechanism be implemented to prioritize the option from the latest CID over the older one?