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Maniphest T351295

No 2023-11-14 Fundraise Up donations in Civi
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Description

I don't see any donations with trxn_id starting FUNDRAISEUP from yesterday (2023-11-14) in Civi.

The FRU dashboard deliveries page claims that export_donations_2023-11-14_00-00_2023-11-14_23-59.csv with 345 rows was sent successfully at Nov 15, 2023, 12:00 AM. So was there perhaps an issue importing on our side?

Somewhat urgent as this is blocking us from getting test results for the ongoing Portal test.

Event Timeline

Pcoombe created this task.Nov 15 2023, 10:29 AM
Restricted Application added a subscriber: Aklapper. · View Herald TranscriptNov 15 2023, 10:29 AM
Pcoombe added a comment.Nov 16 2023, 10:47 AM

Import of 2023-11-15 seems to have worked, but we're still missing 2023-11-14

AKanji-WMF triaged this task as High priority.Nov 16 2023, 2:47 PM
AKanji-WMF moved this task from Triage to DRI Backlog on the Fundraising-Backlog board.
AKanji-WMF subscribed.

Adding to chaos!

Damilare subscribed.Nov 16 2023, 10:42 PM

Hi @Pcoombe thanks for bringing this up, Fundraiseup confirmed that they had an issue on their end that led to the sending of the export with a different template. We resolved the issue and reimported the transactions and they can be found here.

AKanji-WMF awarded a token.Nov 16 2023, 10:46 PM
Pcoombe added a comment.Nov 17 2023, 10:25 AM

Great, thanks @Damilare!

Cstone added a project: Fundraising Tech - Chaos Crew.Nov 21 2023, 1:28 AM
Damilare moved this task from Backlog to Done on the Fundraising Tech - Chaos Crew board.Nov 22 2023, 2:58 PM
XenoRyet closed this task as Resolved.Dec 4 2023, 8:26 PM
XenoRyet set Final Story Points to 2.
Dwisehaupt moved this task from Done to Completed 20231121 - 20231205 on the Fundraising Tech - Chaos Crew board.Dec 5 2023, 8:21 PM
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