For most French donations the credit/debit card type is not shown in civi and we need to check the donation on the payment processor to find out what payment method was used by the donor. Some occurrences where the card type is not shown (7) and where it is (3):
CID | invoice | card visible in Civi? | card type at Adyen | donation date |
52036856 | 135787559.17 | N | Mastercard Standard Debit Card | February 11th, 2024 |
57157381 | 136629542.18 | N | Visa Standard Debit Card | February 16, 2024 |
57276254 | 136452231.17 | N | Visa Standard Debit Card | February 15, 2024 |
60602120 | 191867718.1 | N | Mastercard Standard Debit Card | September 10, 2023 |
16883815 | 126548681.19 | N | Visa Standard Credit Card | January 28, 2024 |
57543088 | 190888753.6 | N | Mastercard Standard Debit Card | January 29, 2024 |
52338184 | 135073684.18 | N | Mastercard Standard Credit Card | February 10, 2024 |
47778356 | 197610261.3 | Y | Visa Standard Debit Card | January 25, 2024 |
52351916 | 178740663.7 | Y | American Express | January 24, 2024 |
52022995 | 193686918.4 | Y | American Express | January 11, 2024 |
It would be ideal if the credit card type always showed on civi, so that we can quickly populate a Zendesk ticket and do other searches as needed without having to get to the payment processor.