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Card type not shown on Civi for French donations
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Description

For most French donations the credit/debit card type is not shown in civi and we need to check the donation on the payment processor to find out what payment method was used by the donor. Some occurrences where the card type is not shown (7) and where it is (3):

CIDinvoicecard visible in Civi?card type at Adyendonation date
52036856135787559.17NMastercard Standard Debit CardFebruary 11th, 2024
57157381136629542.18NVisa Standard Debit CardFebruary 16, 2024
57276254136452231.17NVisa Standard Debit CardFebruary 15, 2024
60602120191867718.1NMastercard Standard Debit CardSeptember 10, 2023
16883815126548681.19NVisa Standard Credit CardJanuary 28, 2024
57543088190888753.6NMastercard Standard Debit CardJanuary 29, 2024
52338184135073684.18NMastercard Standard Credit CardFebruary 10, 2024
47778356197610261.3YVisa Standard Debit CardJanuary 25, 2024
52351916178740663.7YAmerican ExpressJanuary 24, 2024
52022995193686918.4YAmerican ExpressJanuary 11, 2024

It would be ideal if the credit card type always showed on civi, so that we can quickly populate a Zendesk ticket and do other searches as needed without having to get to the payment processor.

Event Timeline

AKanji-WMF triaged this task as Medium priority.Mar 25 2024, 8:12 PM
AKanji-WMF moved this task from Triage to DRI Backlog on the Fundraising-Backlog board.

Change #1032840 had a related patch set uploaded (by Damilare Adedoyin; author: Damilare Adedoyin):

[wikimedia/fundraising/SmashPig@master] Set payment submethod in Card Create payment response

https://gerrit.wikimedia.org/r/1032840

Change #1032841 had a related patch set uploaded (by Damilare Adedoyin; author: Damilare Adedoyin):

[mediawiki/extensions/DonationInterface@master] WIP: Check authorize result if payment submethod is empty

https://gerrit.wikimedia.org/r/1032841

Change #1032840 merged by jenkins-bot:

[wikimedia/fundraising/SmashPig@master] Set payment submethod in Card Create payment response

https://gerrit.wikimedia.org/r/1032840

Change #1032841 merged by jenkins-bot:

[mediawiki/extensions/DonationInterface@master] Check authorize result if payment submethod is empty

https://gerrit.wikimedia.org/r/1032841

AKanji-WMF set Final Story Points to 2.