Fail Mail (civi1002) run-job: Get recipient data from Silverpop failed with code 1
This is failing cost the login is failing - might be the account we use got disabled / put in 'must change password' mode
Tue, May 21, 11:50 PM (16 hours ago)
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See the logs for more information: /var/log/process-control/omnimail_recipient_load/omnimail_recipient_load-20240521-115001.log
I had a go at logging into Acoustic ... and failed - I'm assuming the issue here is the credentials have expired - but so have the credentials I normally use to login I guess.
At least our data is secure :-)
We might need @KHaggard to help us get fr-tech back into Acoustic & to notify @JMando that this data is not being fetched - probably because Acoustic has expired the login we use (in the past we managed to stop that happening for some years - can we relive that?)
Hi @Eileenmcnaughton I just unlocked your account, Damilare's account, and Wenjun's account. Let me know if you still can't log in.
Do we need to backfill for the time we were not getting data in civicrm_mailing_provider_data, civicrm_mailing, or civicrm_mailing_stats?
@JMando I don't think so cos it tracks the last fetch date rather than using a fetch date relative to when it runs