- - Provide FQDN of system.
- - If other than a hard drive issue, please depool the machine (and confirm that it’s been depooled) for us to work on it. If not, please provide time frame for us to take the machine down.
- - Put system into a failed state in Netbox.
- - Provide urgency of request, along with justification (redundancy, dependencies, etc)
- - Describe issue and/or attach hardware failure log. (Refer to https://wikitech.wikimedia.org/wiki/Dc-operations/Hardware_Troubleshooting_Runbook if you need help)
- - Assign correct project tag and appropriate owner (based on above). Also, please ensure the service owners of the host(s) are added as subscribers to provide any additional input.
FQDN: wikikube-worker2140.codfw.wmnet
Issue: Link down on primary interface
Urgency: Low, not yet imaged for production
root@wikikube-worker2140:~# ethtool eno12409np1
Settings for eno12409np1:
Supported ports: [ FIBRE ]
Supported link modes: 1000baseT/Full
10000baseT/Full
Supported pause frame use: Symmetric Receive-only
Supports auto-negotiation: Yes
Supported FEC modes: Not reported
Advertised link modes: 1000baseT/Full
10000baseT/Full
Advertised pause frame use: No
Advertised auto-negotiation: Yes
Advertised FEC modes: Not reported
Speed: Unknown!
Duplex: Unknown! (255)
Auto-negotiation: on
Port: None
PHYAD: 1
Transceiver: internal
Supports Wake-on: g
Wake-on: d
Current message level: 0x00002081 (8321)
drv tx_err hw
Link detected: no