General non VE feedback goes to the VE feedback page.
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Description

I've noticed quite a few edits going to the VE feedback page http://en.wikipedia.org/wiki/Wikipedia:VisualEditor/Feedback page which don't really seem to be VE feedback. If you follow through the new editor experience its quite obvious why they are being directed there:
1)New editor finds a page, they want to edit and clicks "Edit"

  1. They have a question, they see the big ? in the top bar and click it
  2. There are two options: "user guide" and "Leave feadback", the second is obviously the one for questions so they click that
  3. There is some complicate text which is tldr and a nice box to ask your question. The user types in that and

5)Bingo, a new section on the feedback page

This senario probably explains why we are getting a few simple signature with no comments. As the ? is much more prominent than the Help in the left sidebar its grabbing the users attention so diverting users away from our main help system. This showing up to be a continuing problem with about one such post a day. A way needs to be found to direct users to the right place.


Version: unspecified
Severity: minor

bzimport added a project: VisualEditor.Via ConduitNov 22 2014, 2:02 AM
bzimport set Reference to bz51875.
SalixAlba created this task.Via LegacyJul 23 2013, 12:41 PM
Jdforrester-WMF added a comment.Via ConduitJul 23 2013, 3:06 PM

Presumably the solution is to provide a proper help link for users for general concerns, rather than burying it where they never see it?

Jdforrester-WMF added a comment.Via ConduitJan 24 2014, 11:55 PM

Marking this as "WORKSFORME", though really we should consider the broader ramifications for us and think about adding a prominent help button for users who clearly want it.

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