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Bugzilla: Create keyword for usability
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Description

The design and accessibility keywords aren't sufficient to cover cases where usability is the main hurdle.

Be it an existing implementation that is hard to use and needs input to improve it, or a new feature/bug that is blocked on having an intuitive interface.

In cleaning up bugs I often see this word in the title but would be interested in giving it its own keyword for interested parties (especially the Wikimedia UX team) to look at.


Version: wmf-deployment
Severity: enhancement

Details

Reference
bz70259

Event Timeline

bzimport raised the priority of this task from to Low.Nov 22 2014, 3:42 AM
bzimport set Reference to bz70259.
bzimport added a subscriber: Unknown Object (MLST).

I'm against this.
I have not seen a single bugtracker where users understood the narrow frame of "usability". Instead, everything was randomly tagged with that keyword. "The server was down so I couldn't use it, hence a usability issue" style.

In my understanding, an intuitive interface needs proper design.
If the "design" keyword is not sufficient, please elaborate why that is the case.

(In reply to Andre Klapper from comment #1)

I'm against this.
I have not seen a single bugtracker where users understood the narrow frame
of "usability". Instead, everything was randomly tagged with that keyword.
"The server was down so I couldn't use it, hence a usability issue" style.

In my understanding, an intuitive interface needs proper design.
If the "design" keyword is not sufficient, please elaborate why that is the
case.

One could make the same argument about lots of components and keywords (accessibility, design, javascript, parser, i18n; VisualEditor; Page editing; Any of those will be affected by other factors). I don't see how it's relevant that users may use it incorrectly. That happens all the time. That's why we triage bugs.

Anyway, not my problem.

My main question was how/why the design keyword is not sufficient and what's the differentiation that users would need to understand to set those two keywords correctly.