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Sites are unreachable from Fastweb users in Italy and probably some millions other Init7 users
Closed, ResolvedPublic

Description

Already logged in SAL, reported to ops@ and #wikimedia-tech including RelEng and socialmedia, tweeted as @WikimediaItalia (I'm not sure it's a good idea to suggest editing host file).

$ mtr -w -c 100 bits.wikimedia.org
Start: Tue Nov 25 21:52:06 2014
HOST: e350                             Loss%   Snt   Last   Avg  Best  Wrst StDev
  1.|-- 192.168.1.254                     0.0%   100    1.4   2.0   1.2   7.7   1.2
  2.|-- 10.57.94.195                      2.0%   100   41.3  68.8   8.2 100.3  15.3
  3.|-- 10.251.136.89                    70.0%   100   71.8  68.5  24.9  99.4  14.6
  4.|-- 10.251.132.44                     2.0%   100   57.9  68.7  39.8  98.4  12.8
  5.|-- 10.251.133.1                     62.0%   100   42.0  63.4  27.3  87.6  14.4
  6.|-- 10.251.137.186                    2.0%   100   55.5  65.9  37.1  93.3  13.4
  7.|-- 10.0.56.9                         2.0%   100   61.0  65.7  31.5  99.6  13.7
  8.|-- 10.0.1.106                        1.0%   100   57.0  64.6  31.7 116.1  16.1
  9.|-- 10.254.11.21                      2.0%   100   54.6  63.3  34.8  99.5  14.7
 10.|-- 10.254.9.145                      0.0%   100   66.8  70.2  25.8 238.5  27.6
 11.|-- 93-63-100-113.ip27.fastwebnet.it  3.0%   100   79.1  62.9  32.0 104.9  17.6
 12.|-- 62-101-124-74.fastres.net         1.0%   100  171.3 164.0  20.4 208.9  26.6
 13.|-- 89.96.200.18                      2.0%   100  173.4 163.8 124.9 228.5  17.1
 14.|-- r1fra1.core.init7.net             1.0%   100  224.6 202.2 148.7 267.4  17.7
 15.|-- ???                              100.0   100    0.0   0.0   0.0   0.0   0.0

Event Timeline

Nemo_bis raised the priority of this task from to Unbreak Now!.
Nemo_bis updated the task description. (Show Details)
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Better now.

$ mtr -w -c 10 it.wikipedia.org
Start: Tue Nov 25 22:48:19 2014
HOST: e350                             Loss%   Snt   Last   Avg  Best  Wrst StDev
  1.|-- 192.168.1.254                     0.0%    10    2.2   1.6   1.3   2.2   0.0
  2.|-- 10.57.94.195                      0.0%    10   40.1  28.8  13.4  64.1  14.9
  3.|-- 10.251.136.89                    50.0%    10   30.7  49.4  19.5  72.0  23.8
  4.|-- 10.251.132.44                     0.0%    10   34.0  46.2   4.3  80.5  26.6
  5.|-- 10.251.133.1                     60.0%    10   33.6  46.3   8.9  89.3  34.0
  6.|-- 10.251.137.186                    0.0%    10   50.3  39.2   4.9  75.0  22.9
  7.|-- 10.0.56.41                        0.0%    10   66.9  40.5   3.4  71.2  23.2
  8.|-- 10.0.1.106                        0.0%    10   48.2  34.0   4.1  83.6  26.7
  9.|-- 10.254.0.89                       0.0%    10   23.5  24.0   4.2  53.6  19.1
 10.|-- 10.254.12.189                     0.0%    10   19.8  29.1   3.3  66.5  19.3
 11.|-- 93-63-100-117.ip27.fastwebnet.it  0.0%    10   31.2  34.0   4.0  77.3  24.0
 12.|-- 89.96.200.109                     0.0%    10   59.2  41.9   5.4  73.9  22.1
 13.|-- 89.96.200.190                     0.0%    10   46.0  35.3   8.2  50.7  14.1
 14.|-- r1fra1.core.init7.net             0.0%    10   92.6 111.3  92.6 142.3  17.1
 15.|-- r1ams1.core.init7.net            40.0%    10   30.4  59.3  30.4 100.2  27.7
 16.|-- r1ams2.core.init7.net             0.0%    10   52.3  68.8  44.6 104.6  20.8
 17.|-- gw-wikimedia.init7.net           10.0%    10   62.3  52.3  28.3  99.1  21.7
 18.|-- text-lb.esams.wikimedia.org       0.0%    10   43.7  58.1  34.8 138.0  30.2
Nemo_bis claimed this task.
14.|-- r1fra1.core.init7.net             0.0%   100   30.9  27.9  18.8 136.7  14.2
15.|-- r1fra5.core.init7.net             1.0%   100   20.0  22.2  18.4  69.1   7.9
16.|-- r1dus1.core.init7.net             0.0%   100   19.5  22.7  18.7  64.9   7.6
17.|-- r1ams1.core.init7.net             0.0%   100   25.4  23.9  19.0  63.0   8.6
18.|-- r1ams2.core.init7.net             0.0%   100   34.1  27.4  19.1  74.2  11.2
19.|-- gw-wikimedia.init7.net            0.0%   100   75.9  27.1  19.8  86.6  13.0
20.|-- text-lb.esams.wikimedia.org       0.0%   100   25.2  23.2  19.6  55.8   6.9