Change priority value for Needs Triage
Closed, DeclinedPublic

Description

Phabricator uses integers to show how a priority should be treated. The current code is this:

 "100" : {
    "name"  : "Unbreak Now!",
    "short" : "Unbreak!",
    "color" : "indigo"
  },
  "90"  : {
    "name"  : "Needs Triage",
    "short" : "Triage",
    "color" : "violet"
  },
  "80"  : {
    "name"  : "High",
    "short" : "High",
    "color" : "red"
  },
  "50"  : {
    "name"  : "Normal",
    "short" : "Normal",
    "color" : "orange"
  },
  "25"  : {
    "name"  : "Low",
    "short" : "Low",
    "color" : "yellow"
  },
  "10"  : {
    "name"  : "Lowest",
    "short" : "Lowest",
    "color" : "sky"
  }
}

Needs triage is currently set as a higher priority than high, normal, low, and lowest. This results in some histories as displaying "User raised the priority from "High" to "Needs Triage". Obviously the best options would to have the priority not have a value but since Phabricator doesn't support this, the priority should be changed to the lowest available, such as 0.

Negative24 updated the task description. (Show Details)
Negative24 raised the priority of this task from to Normal.
Negative24 added a project: Phabricator.
Negative24 added a subscriber: Negative24.
Restricted Application added a subscriber: Aklapper. · View Herald TranscriptMar 25 2015, 5:45 PM
Negative24 updated the task description. (Show Details)Mar 25 2015, 5:48 PM
Negative24 set Security to None.
Negative24 updated the task description. (Show Details)

If you plan on changing the numbers, please also make sure to update wikibugs accordingly.

Aklapper raised the priority of this task from Normal to Needs Triage.Mar 25 2015, 5:56 PM

How and when does the current behavior create an actual problem?

People should prioritize issues. So it is intended these tasks are listed higher than "High Priority".

Dzahn added a subscriber: Dzahn.Mar 25 2015, 5:58 PM

Would this result in all incoming tickets, that didn't get triaged yet, to be at the very bottom of lists on workboards? That might make it easier to overlook new tickets and less likely that they get triaged soon. (and they could be actually 'unbreak now' until we know if they are)

Negative24 closed this task as Declined.Mar 25 2015, 6:09 PM
Negative24 claimed this task.

Well then I guess that the priorities are fine. I didn't really think of that.