User Details
- User Since
- Nov 2 2022, 8:58 PM (158 w, 3 d)
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- NNgu-WMF [ Global Accounts ]
Tue, Nov 4
Tue, Oct 28
Thanks Lars! The view of the searchkit is helpful, I'll be able to create these myself in the future as well. I ran a search on the SK you linked and there's only 1 result, I'm assuming it's because all the others have been reassigned to utm_medium=email?
Fri, Oct 24
@AKanji-WMF I don't know of a formalized process that we have to opt people in via surveys - do you want me to open a ticket for us with Legal about this? Major Gifts collects emails via surveys but I don't think they collect consent, so if the person isn't opted in in Acoustic, we won't be able to send them emails.
Oct 9 2025
Thanks Elliott!
Oct 3 2025
Huge thank you to @ppenloglou for updating all the RML programs with this criteria, and apologies to the DR team for my dropping the ball on adding the criteria to the programs earlier on!
Oct 1 2025
From Megan: I think it should be fine to sometimes have older than 12 month DM appeals - as long as we are able to query on the actual DM appeal value - so for instance if we are building a query and can state a criteria that reads 'direct_mail_latest_appeal' = MPR25. I think at least for now we can use the logic that would sometimes have older appeals, and as we haven't relied on any field imports so far for the DM program we can see if this needs to be refined further if the field values are not able to provide the segmentation needs we are after.
Sep 26 2025
Thank you so much, Lars! I don't have documentation for this besides the place that I log the query criteria I use (here). I'll update my queries and the log accordingly.
Sep 25 2025
Sep 24 2025
Thanks yall :)
Sep 12 2025
Understood, thank you for digging into this Lars!
Aug 26 2025
This is pretty tricky - when one record for an email is Lybunt and the other record is New, the correct status for the merged record should really be 'Consecutive', right, even though that's not on either record?
Popping in to confirm that yes this behavior would mean that the merged donor should be Consecutive.
Aug 25 2025
Aug 4 2025
Sorry I missed the last comment! We = fundraising products, SMS team. Looks like Eileen and Anil have added project tags, thanks both!
Jul 29 2025
Thanks yall!
Jul 24 2025
Jul 23 2025
Hi yall, thank you for the work and brainstorming around this so far! I was wondering what the status is of this task?
Jul 22 2025
This came from an Acoustic wishlist conversation! I'm pretty sure this was intended to be a Springlish tag, fulfilling the wishlist item for the field springlish_previousyear_receiver.
Jun 18 2025
I think it would be great! I'm not in charge of TY email coding any more tho - @ppenloglou would it be helpful for you if you could send yourself test TY emails from Civi without having to make a donation?
Jun 16 2025
May 23 2025
May 13 2025
Mar 27 2025
Jan 13 2025
Noted, thank you @Eileenmcnaughton ! cc @nisrael for campaign planning
Dec 13 2024
Thanks Sandra, please invite me to the call too!
Sorry, I don't have access to the Development file server either!
Dec 9 2024
Nov 25 2024
Thanks all! I think I had also looked into specific deceased CIDs and seen that they were all opted out in Acoustic, so this makes sense to me!
Nov 19 2024
@Eileenmcnaughton would you be able to help us with finding the API logs for our Snoozes?
Nov 12 2024
Nov 5 2024
Oct 29 2024
- I checked CID 60058022 in Acoustic and they are marked as Snoozed. They signed up for RML on Oct 4, 2024 - wondering if this affects their Snooze status?
Oct 22 2024
Also, the Email team has only been getting confirmation emails for changes to the MASTER SUPPRESSION LIST, when in the past we've gotten all 4 Contact Source Job update emails for all 4 recurring jobs. Now that we only have 3 recurring jobs in Acoustic, we're expecting to see 3 of these emails instead of just the one. Not sure if this issue is related, let me know if a different phab should be filed.
Oct 15 2024
Please send the email to fundraisingemail@wikimedia.org - this is a shared inbox that the whole email team can see.
Oct 8 2024
@AnnWF is there a deadline for this task?
Tagging @TomaszGorski for this task!
Oct 7 2024
I don't think it'll impact my searches in Acoustic, but would love @bsisolak to confirm.
Oct 4 2024
Sounds great! To be clear, my action items would be:
Oct 3 2024
@Eileenmcnaughton the field is preferences_tags!
Sep 14 2024
Sep 11 2024
Clearing cache (or closing the browser) worked! Thank you Dallas!!
Jan 2 2024
Hello! I'm trying to add the copy provided above. Currently in the template it says
Oct 27 2023
Here are the email names, you should be able to find them by searching Email campaigns:
Jun 26 2023
Hello! I haven't been able to send myself test emails. Thea and I were
making actual donations (then later getting them refunded) in order to
receive test emails.
Jan 3 2023
Hi there, jumping in on this ticket. We would like to make sure that the opening line of TY emails include the currency ISO code alongside the $ sign, to avoid confusion between currencies that use the same symbol. I believe this is related to item 2. in Tomasz' comment from May 27.
Dec 21 2022
Thank you thank you @Cstone!
