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VoeTheDon (Voe)
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User Details

User Since
Aug 22 2022, 3:42 PM (95 w, 21 h)
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VoeTheDon [ Global Accounts ]

Recent Activity

Dec 23 2022

VoeTheDon moved T314991: Qualitative Checks article-updating with Realtime API from In Progress to Merge Request on the Wikimedia Enterprise board.
Dec 23 2022, 5:30 PM · Wikimedia Enterprise Engineering, Wikimedia Enterprise

Dec 19 2022

VoeTheDon moved T318366: Allow zendesk to use wikimediaenterprise.com domain to send emails from Machine Readability PB to Done Sprint 29 (17Nov-30Nov2022) on the Wikimedia Enterprise board.
Dec 19 2022, 2:15 PM · Wikimedia Enterprise DevOps, Wikimedia Enterprise
VoeTheDon reopened T318366: Allow zendesk to use wikimediaenterprise.com domain to send emails as "Open".
Dec 19 2022, 2:14 PM · Wikimedia Enterprise DevOps, Wikimedia Enterprise
VoeTheDon closed T318366: Allow zendesk to use wikimediaenterprise.com domain to send emails as Resolved.
Dec 19 2022, 2:12 PM · Wikimedia Enterprise DevOps, Wikimedia Enterprise
VoeTheDon added a comment to T318366: Allow zendesk to use wikimediaenterprise.com domain to send emails.

After contacting Zendesk Support, an agent advised to use "Select Address" App on the Zendesk app store and use it to change the default from-address. The Zendesk "Select Address" app was installed and the from-address is now changed to our custom email.

Dec 19 2022, 1:01 PM · Wikimedia Enterprise DevOps, Wikimedia Enterprise

Dec 12 2022

VoeTheDon added a comment to T318366: Allow zendesk to use wikimediaenterprise.com domain to send emails.

@AMuller-WMF @creynolds Email Forwarding for wme_support@wikimedia.com working, SPF and DMARC correctly setup, but not sending email on behalf of wme_support despite SPF and verification records being verified by Zendesk.

Dec 12 2022, 2:01 PM · Wikimedia Enterprise DevOps, Wikimedia Enterprise

Dec 8 2022

VoeTheDon moved T318366: Allow zendesk to use wikimediaenterprise.com domain to send emails from Merge Request to Machine Readability PB on the Wikimedia Enterprise board.
Dec 8 2022, 2:29 PM · Wikimedia Enterprise DevOps, Wikimedia Enterprise

Dec 7 2022

VoeTheDon changed the point value for T318366: Allow zendesk to use wikimediaenterprise.com domain to send emails from 3 to 8.

Changing points to 8, since ses forwarding required significant IaC configuration and testing on local environment.

Dec 7 2022, 7:08 AM · Wikimedia Enterprise DevOps, Wikimedia Enterprise
VoeTheDon added a comment to T318366: Allow zendesk to use wikimediaenterprise.com domain to send emails.

An investigation will be done by Alex to see if there are any issues on the IaC MR. Expecting that sometime this week.

Dec 7 2022, 5:30 AM · Wikimedia Enterprise DevOps, Wikimedia Enterprise

Nov 30 2022

VoeTheDon added a comment to T318366: Allow zendesk to use wikimediaenterprise.com domain to send emails.

After consultation with @HShaikh and @creynolds AWS SES with lambda functions will be used to forward emails to zendesk email address.

Nov 30 2022, 2:58 PM · Wikimedia Enterprise DevOps, Wikimedia Enterprise

Nov 23 2022

VoeTheDon added a comment to T314991: Qualitative Checks article-updating with Realtime API.

Had a sync-up meeting with Stephan today. He advised us to use the control centre for getting data, instead of directly consuming from the topics.

Nov 23 2022, 2:07 PM · Wikimedia Enterprise Engineering, Wikimedia Enterprise

Nov 16 2022

VoeTheDon added a comment to T314991: Qualitative Checks article-updating with Realtime API.

We had a feedback session with Stephan on on the 14th of November. Stephan mentioned that there might be a different way to get the credibility signals than our approach, that has less code. And that a handler might not be required. It was also stressed that instead of having a txt with list of articles as an input for mocks and having separate mocks for a new handler, the urls should just be added on the main mock file. So in the meantime a new draft merge request can be made and Stephan will take a look at it, a sync-up might be possible sometime next week to see next steps.

Nov 16 2022, 5:09 PM · Wikimedia Enterprise Engineering, Wikimedia Enterprise
VoeTheDon claimed T314991: Qualitative Checks article-updating with Realtime API.
Nov 16 2022, 4:39 PM · Wikimedia Enterprise Engineering, Wikimedia Enterprise