Snowman added and references deleted by edits of one user (broken browser?)
Open, Stalled, HighPublic1 Story Points

Nnvu created this task.Feb 14 2016, 12:50 PM
Nnvu updated the task description. (Show Details)
Nnvu raised the priority of this task from to Needs Triage.
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Jdforrester-WMF changed the task status from Open to Stalled.Feb 16 2016, 8:11 PM
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Any information from the user on what browser they were using, if they have any odd gadgets or browser plugins, or what they did that broke it?

Jdforrester-WMF renamed this task from Snowman added and references deleted to Snowman added and references deleted by edits of one user (broken browser?).Feb 16 2016, 8:12 PM
Jdforrester-WMF triaged this task as Unbreak Now! priority.
Jdforrester-WMF edited a custom field.
Jdforrester-WMF moved this task from To Triage to TR0: Interrupt on the VisualEditor board.
Elitre added a subscriber: Elitre.Feb 17 2016, 8:26 AM

ATM the details we have are "Mozilla Firefox, Vector, WinXP", I asked for more.

Windows XP Ver. 5.1 (Build 2600.xpsp_sp3_qfe.130704-0421:SP 3), Mozilla Firefox (43.0.4), Vector.

Looks like all he actually does is just clicking on the word next to the ref, the ref disappears, the snowmen arrive. Doesn't happen when logged out, he says.

This has been "Unbreak Now" priority for three weeks without any news - how to proceed here?

Elitre added a comment.Mar 9 2016, 1:45 PM

You're right Andre - I've given all the details I had, I can't reproduce, and AFAICT this only happens for one user.

Aklapper lowered the priority of this task from Unbreak Now! to High.Mar 19 2016, 5:52 PM

No news or actions here so I'm decreasing priority.
@Jdforrester-WMF: Feel free to revert me.