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db2112 doesn't show service tag in idrac
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This was found out due to the report in netbox.

db2112 mismatched serials: JLCW2W2 (netbox) != None (puppetdb)

When attached to the idrac:

r/admin1-> racadm getsvctag
The service tag is not currently populated.

/admin1-> racadm getsysinfo

RAC Information:
RAC Date/Time           = Wed May  8 21:49:56 2019

Firmware Version        =
Firmware Build          = 76
Last Firmware Update    = 02/18/2019 19:27:52
Hardware Version        = 0.01
MAC Address             = 4c:d9:8f:68:e9:dc
SVC Tag                 =

Please troubleshoot with support and DBA team to determine why, so we can correctly set it on the mainboard.

Event Timeline

RobH triaged this task as Medium priority.May 8 2019, 9:53 PM
RobH created this task.
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System Information:
System Model = PowerEdge R440
System Revision = I
System BIOS Version = 1.7.0
Service Tag = JLCW2W2