This was found out due to the https://netbox.wikimedia.org/extras/reports/puppetdb.PuppetDB/ report in netbox.
db2112 mismatched serials: JLCW2W2 (netbox) != None (puppetdb)
When attached to the idrac:
r/admin1-> racadm getsvctag The service tag is not currently populated. /admin1-> racadm getsysinfo RAC Information: RAC Date/Time = Wed May 8 21:49:56 2019 Firmware Version = 18.104.22.168 Firmware Build = 76 Last Firmware Update = 02/18/2019 19:27:52 Hardware Version = 0.01 MAC Address = 4c:d9:8f:68:e9:dc SVC Tag =
Please troubleshoot with support and DBA team to determine why, so we can correctly set it on the mainboard.