Phone number not populating in Civi from import files
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	MDemosWMF
	Mar 15 2022, 8:54 PM

Description

We recently discovered that the phone numbers listed in the 'Phone' column of all of our Engage import files are not populating after import in Civi. I have tested this for new records and existing records being imported and both do not work. We are hoping to get this resolved asap. If you need any further information please let me know. Thank you for your help!

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	Subject	Repo	Branch	Lines +/-
	Add Phone and Phone Number as csv column name to map phone for engage import	wikimedia/fundraising/crm	master	+8 -4

Customize query in gerrit

Event Timeline

MDemosWMF created this task.Mar 15 2022, 8:54 PM

Restricted Application added a subscriber: Aklapper. · View Herald TranscriptMar 15 2022, 8:54 PM

MDemosWMF triaged this task as High priority.Mar 15 2022, 8:55 PM

• DStrine moved this task from Triage to Current Sprint on the Fundraising-Backlog board.Mar 15 2022, 9:22 PM

• DStrine added a project: Fundraising Sprint e^🥧👀=yum.

• DStrine added a subscriber: Fundraising Sprint e^🥧👀=yum.

• DStrine removed a subscriber: Fundraising Sprint e^🥧👀=yum.

• DStrine lowered the priority of this task from High to Medium.Mar 16 2022, 4:18 PM

AnnWF changed the task status from Open to In Progress.Mar 21 2022, 10:46 PM

AnnWF claimed this task.

Change 772535 had a related patch set uploaded (by Wfan; author: Wfan):

[wikimedia/fundraising/crm@master] Add Phone and Phone Number as csv column name to map phone for engage import

https://gerrit.wikimedia.org/r/772535

gerritbot added a project: Patch-For-Review.Mar 22 2022, 12:42 AM

AnnWF moved this task from Backlog to Doing on the Fundraising Sprint e^🥧👀=yum board.Mar 22 2022, 12:43 AM

AnnWF moved this task from Doing to Review on the Fundraising Sprint e^🥧👀=yum board.Mar 22 2022, 1:38 AM

Change 772535 merged by Eileen:

[wikimedia/fundraising/crm@master] Add Phone and Phone Number as csv column name to map phone for engage import

https://gerrit.wikimedia.org/r/772535

Eileenmcnaughton moved this task from Review to Pending Deployment on the Fundraising Sprint e^🥧👀=yum board.Mar 22 2022, 2:03 AM

Maintenance_bot removed a project: Patch-For-Review.Mar 22 2022, 2:11 AM

Eileenmcnaughton moved this task from Pending Deployment to Done on the Fundraising Sprint e^🥧👀=yum board.Mar 22 2022, 3:22 AM

@Eileenmcnaughton I see this is marked as Done - is this ready for me to test?

@MDemosWMF - yep give it a go

Working again on my end! All good to close this one out. Thanks! @Eileenmcnaughton

@Eileenmcnaughton Also curious as to why this might have happened - was it a bug or something on our end?

@MDemosWMF - actually @AnnWF did this one!

@MDemosWMF there was nothing in the code to handle 'phone' - as far as we could see it never worked

Oh wow! Glad we caught this. I double checked to make sure we hadn't changed the field name at some point, but looks like it has always been 'Phone.'

Thank you both! @Eileenmcnaughton @AnnWF

Phone number not populating in Civi from import filesClosed, ResolvedPublicActions

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Phone number not populating in Civi from import files
Closed, ResolvedPublic
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