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Users not being added in the Report space in spite of activities
Open, Needs TriagePublicBUG REPORT


The issue was reported during the Campaign #229, run during WikiArabia.

A participant added some captions. None of his edits appear in the ISA report.

A query was run to check the participation to this campaign during WikiArabia. The output showed small discrepancies between the ISA report and the query report. But most important, the above editor was fully missing from the ISA report. He is not listed in participants.

Steps to replicate the issue (include links if applicable):

What happens?:

  • participation data from user:Nehaoua are fully missing in the report

What should have happened instead?:

  • participation data from user:Nehaoua should be in the report

Lead idea : at first quick look, it seems like the user added only captions. Not a single depicts. I checked... counting captions work. But might the fact of not added a single depicts be in relationship to them not being displayed on the results ?

Event Timeline

Anthere updated the task description. (Show Details)
Anthere updated the task description. (Show Details)

I had a quick look in the database and that user doesn't exist. I would guess that this is a case of an endpoint where the user isn't checked (and created if needed) when they log in with Oauth. This means that they can do things with ISA that are passed on to Commons, but aren't recorded by ISA itself.

Ok. Any idea why this occurs ?

It would happen if you enter a page that isn't the homepage (e.g. if you follow a link to a campaign) and don't have a user in ISA already. If that's what's the cause here, it should be handled by T304090. There's a patch for it, but it hasn't been worked on for a while.

A workaround that you can try is to make sure that users log in on the homepage once before doing any edits.