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Unable to transfer donations from one CID to another after accidental CID merge.
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Description

I accidentally merged CID 2917381 into 927101. While we were able to remove the deleted CID from the trash, I am unable to transfer the donations manually. When adding a donation manually back to CID 2917381, I am prevented from saving due to having the same transaction that I can’t delete under another CID. Therefore, I cannot finish the process.

Here are the donations that belong to CID 2917381:

Source USD 104.00
Received September 20th, 2022 9:43 PM
Transaction ID ADYEN TZR3T4GV48FVMM42 - this one already moved
Invoice Reference 131179407.1

Source USD 150.00
Received October 28th, 2021 5:01 PM
Transaction ID INGENICO 000000657040126860360000100001
Invoice Reference 107729172.1

Source USD 200
Received August 8th, 2019 12:00 AM
Payment Method Check
Check Number 1728407
Transaction ID ENGAGE 80FB7E3B803D986E657A993CEA6CAE5D

Source USD 100
Received November 29th, 2018 5:12 PM
Transaction ID INGENICO 000000657040008634880000100001
Invoice Reference 61872996.1

Source USD 5.00
Received November 29th, 2018 3:28 AM
Transaction ID PAYPAL_EC 67Y31213731809739
Invoice Reference 61774636.1

Source USD 10.00
Received December 4th, 2016 1:34 AM
Transaction ID PAYPAL 0F216529BC2347152

Source USD 50.00
Received September 18th, 2014 1:13 PM
Transaction ID GLOBALCOLLECT 2957048226

Source USD 3.00
Received December 15th, 2013 2:36 AM
Transaction ID PAYPAL 4M979961NA776235L 1387075073

Source USD 50.00
Received November 28th, 2012 8:15 PM
Transaction ID GLOBALCOLLECT 8682662976 1354133738

Source USD 10.00
Received December 26th, 2010 1:22 PM
Transaction ID PAYPAL 9GY99538LT594081N 1293369992

To confirm, CID 927101 only has a monthly donation associated:

Transaction ID RECURRING ADYEN TZR3T4GV48FVMM42
Invoice ID 131179407.1

Is it possible that the above donations can be transferred to 2917381? Thank you in advance for your help.

Event Timeline

Hi @LWadleigh @SHust, @Eileenmcnaughton is going to look into installing an extension that updates the contact ID and moves over contributions.

We'll look to add this to our next sprint starting this week.

Eileenmcnaughton added a subscriber: krobinson.

@LWadleigh this should now be available from the contribution actions from search results - see screenshot above for all donor services agents

@SHust @krobinson

It is also available as an action next to the individual contribution on the contact's dashboard

It seems this needs the contributions moved before closing - will try to get DR to do the actual moves to make sure they can.

Also I pushed up a minor update to make it available in SK

XenoRyet set Final Story Points to 2.